About me

PhD in Design. User Research, Service and Design Strategy. Always challenging the social implications of design in healthcare system, prison's condition, urban resilience, gender equality.

QuestionsProjectsExperienceTeam

Projects

• Start up the "Pelvic Floor Unit" @ Humanitas Castelli in Bergamo

Work history

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Service DesignerHumanitas Research Hospital
Oct 2018Milan, ItalyFull Time
Service Designer and User Researcher for Humanitas Holding, Techint Group Main focus on digital transformation and process management for the following clusters: - Human Resources - Digital Customer Experience - New Business Developement - Clinical Quality (JCI Standard)
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Chief of DesignCentro Medico Santagostino
Nov 2016 - Sep 2018Milan, ItalyFull Time
Head of Design Department, managing a team of three jr. designers (service and product). Main focus on user experience for digital and physical touchpoints through patient centered principles.

Skills

• Brand Identity
• Design
• Exhibition Design
• Sketching
• Consumer Behavior
• Creative Thinking
• Illustrator
• Indesign
• Office
• Photoshop
• Microsoft Excel
• Design Methodologies
• Design Direction
• Digital Transformation

Education

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Master of Science in Interior and spatial designPolitecnico di Milano
Oct 2015 - Jul 2011Milan, Italy
Experimental Thesis "About love and pain - the meeting rooms system in italian jail: focus on Milano San Vittore"
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Doctor of Philosophy (PhD)Politecnico di Milano
Nov 2012 - Aug 2016Milan, Italy
PhD Fellow @ Design for Hospitable City research unit Thesis - Design for Urban Reassuring Scenario. Strategies and Tools towards inclusive public spaces

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