About me
I am a Fashion Marketing student at the University of East London, interested in styling, photography, creative writing, and art direction. Very absorbed in architecture and interior design, my idea of content is rather minimal and effective. Extremely open to new projects, new people, and cultures. I believe in fashion as an idea of liberation and escapism, and I have always used it as a coping mechanism. I talk about fashion a lot, and I believe there is so much more potential to this industry than just luxurious garments.
I am a perfectionist because I just love what I am doing and I do not want to give anything less than excellence. My retail job has taught me so much patience, and I still learn that lesson every day. I love working with creative people, I love being around them and I believe there is so much for me to learn and discover.
Work history
Client ConsultantMATCHESFASHION.COM
London, United KingdomFull Time
Acted as a trusted advisor to clients, understanding their needs and providing tailored solutions to achieve their business goals;
Managed client relationships via email, phone, and social media, ensuring clear communication and alignment throughout the consulting process.
Provide support for e-commerce operations through platforms such as Salesforce and Zig Zag Global, ensuring seamless processing of invoices and labels upon request.
Orchestrated seamless operations within the Customer Care department, resolving escalation issues from Management and nurturing client relations.
Provided fashion advice on queries related to fit, style, measurement, and designer collections and advised clients in making fashion decisions.
Addressed logistical and supply chain challenges, collaborating closely with Logistic Analysts and Compliance Specialists to uphold exceptional customer satisfaction.
Closely examined After-care cases, providing clients with appropriate resolutions including brand repairs, replacements, or returns.
Coordinate with the Product Specialists team to manage brand repairs, after-care compensation procedures, and resolutions for defective products.
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Digital EditorSelf Emploeyd
London, United KingdomFreelance
Researched and wrote high-quality blog posts in the realms of fashion, art, and lifestyle, reflecting personal experiences and passions.
Conducted in-depth trend research and analysis to identify emerging trends in fashion, design, and digital media.
Crafted fashion news articles with a creative flair, ensuring captivating storytelling and engaging content delivery.
Developed and executed editorial concepts for fashion features, creating immersive and interactive experiences that can be easily shared and accessed online.
Developed trend reports and presentations to communicate findings and recommendations to readers.
Edited and proofread content to ensure clarity, accuracy, and consistency.
Developed digital mood boards and curated daily outfit inspirations in a stylish and contemporary manner.
Crafted and implemented specialised segments focused on marketing strategies ensuring optimal product promotion.
Elevated the role of social media platforms as powerful sources of inspiration, strategically leveraging them to foster meaningful engagement with the public.
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