Work history
Client Relations Manager
Client Relations Manager 2014 – Present
• Maintaining existing and building new relationships with record labels, pluggers and broadcasters
• Assisting driving product and business development
• Analysing sales data to manage and review client accounts
• Negotiating client service agreements
• Supporting the Operations team delivering digital music video content to broadcasters
Client Services Manager
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Client Services Manager - UK & International 2006 – 2013
• Acted as first point of contact and relationships manager for UK and Pan-European clients
• Responsible for the collation of quality airplay data reporting and chart delivery to clients and publications
• Advising on new reporting solutions and project managing development and improvement plans
• Reporting to the Managing Director and Accounts Department on financial forecasting and performance
• Running of the office including general administration, data entry, CRM updates, invoicing and social media updates
• Supporting the International Marketing Manager in marketing projects and data analytics
Skills
- Events
- Festival
- Live Event
- Music Event
- Social Event
- Account Management
- Client Services
- Coordination
- Event Execution
- Event Organisation
- Event Planning
- Relationship Management
- Excel
- Word
- Customer Service
Education
Media Production
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Gnvq Business Music Industry Studies
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