Debbieanne O'Donovan

Client Relations Manager

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  • LocationLondon, United Kingdom

Skills

 

  • Events
  • Festival
  • Live Event
  • Music Event
  • Social Event
  • Account Management
  • Client Services
  • Coordination
  • Event Execution
  • Event Organisation
  • Event Planning
  • Relationship Management
  • Excel
  • Word
  • Customer Service

Work history

Currently

Client Relations Manager

IMD Fastrax

Mar 2014
  • Client Relations Manager 2014 – Present • Maintaining existing and building new relationships with record labels, pluggers and broadcasters • Assisting driving product and business development • Analysing sales data to manage and review client accounts • Negotiating client service agreements • Supporting the Operations team delivering digital music video content to broadcasters

2013

Client Services Manager

Nielsen Music

Aug 2006 - Sep 2013
  • Client Services Manager - UK & International 2006 – 2013 • Acted as first point of contact and relationships manager for UK and Pan-European clients • Responsible for the collation of quality airplay data reporting and chart delivery to clients and publications • Advising on new reporting solutions and project managing development and improvement plans • Reporting to the Managing Director and Accounts Department on financial forecasting and performance • Running of the office including general administration, data entry, CRM updates, invoicing and social media updates • Supporting the International Marketing Manager in marketing projects and data analytics

Education

2003

Media Production

University of Bedfordshire

Aug 2001 - Apr 2003

    2001

    Gnvq Business Music Industry Studies

    Lincoln College

    Aug 1998 - Jun 2001