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Désirée Thorpe

Musician/Administrator

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  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsMusician - Music Composer - Opps & Admin Professional

About me

I have spent several years performing, recording and touring with various artists, and during this time I have also gained customer service, front of house and administration experience having worked for different organisations across the non-profit and corporate sectors. In 2013 I decided it was time for a change, and so in 2016 I completed a bachelors degree in Popular Music from Goldsmiths University, London. This gave me the opportunity to write, perform and produce my own material, through music and visual art. My aim is to gain experience within the music industry as I have a keen interest in music media and live event production and I believe that my past experience has enabled be to gain many transferable skills that I am able to bring to my next career role.

Skills

  • Music
  • Creative
  • Email Handling
  • Reception
  • Singer
  • Songwriter
  • Band
  • Live Performance
  • Vocalist
  • Final Cut Pro
  • Office
  • Powerpoint
  • Word
  • Touring

Work history

Currently

Customer Services Representative

Sainsbury's Supermarkets

Feb 2014
  • London, United Kingdom
  • Freelance
  • Serving customers, processing payments and checking age restricted goods before purchase. Sainsbury’s to you – Picking/packing customer orders within a set time. Adhering to food hygiene standards, picking the best quality products ensuring they are within date and are packed appropriately to avoid damage or cross contamination.

2016

Student Ambassador

Goldsmiths University

Sep 2014 - Jul 2016
  • London, United Kingdom
  • Freelance
  • Representing the University at Higher Education fairs, giving talks to prospective students, visiting schools, helping to set-up on open days/concerts/events, giving tours of the university and assisting with school workshops.

2012

Store Supervisor

Oxfam Books and Music

May 2011 - May 2012
  • London, United Kingdom
  • Freelance
  • I managed the music and film department, helping to increase sales, organising stock, logging donations, promoting gift aid, merchandising, cashing-up and training Duke of Edinburgh school volunteers.

2013

Reception & Admin

temp role

Jan 2010 - Sep 2013
  • London, United Kingdom
  • Full Time
  • Various organisations: - Skills for Care/Groupon/Kaplan Financial/Discount Vouchers - Duties included: - managing the Switchboard/Organising deliveries/Managing meeting rooms/Booking exams/Arranging catering, travel and accommodation/General Admin

2009

Reception & Admin

Audio Technica

Jan 2009 - Dec 2009
  • Leeds, United Kingdom
  • Full Time
  • Front of House Customer Service – Based within the UK and European sales teams, responding to inquiries via phone and email. Managing the switchboard as well as invoicing for both teams. First Impressions scheme – contacting customers interested in the test-drive scheme. Discuss microphone options, take card details, run credit checks and ship the product to customers.

2009

Reception/Admin/Customer Service

temp role

Aug 2006 - Jan 2009
  • Full Time
  • Various organisations: - Environment Agency/Leeds Primary Care Trust/Campaign to Protect Rural England/St Mungo’s/ Teaching Awards Trust/Catholic Bishops Conference/Brent Pupil Referral Unit/Commission for Racial Equality - Duties included: - creating recruitment packs/managing the switchboard/organising deliveries/filing/general Admin

2006

Customer Service Advisor

American Express

Jul 2005 - Aug 2006
  • Brighton, UK
  • Full Time
  • Membership Rewards – Based in the Amex European contact centre working in the Membership Rewards department, dealing with reward enquiries and gift ordering. I also worked as a multi-skilled team member, I was trained to receive calls for other departments, including account queries and card activations.

2009

Musician

Vocalist

Sep 2004 - Sep 2009
  • United Kingdom
  • Freelance
  • Performing and recording with various independent artists in London, Brighton and Leeds, as well as touring the UK and France. Performed backing vocals for James Owen Fender (Island Records) for his debut tour.

2004

Sales Assistant

Sunglass Hut

May 2000 - Aug 2004
  • Longford TW6, UK
  • Full Time
  • Sales –To promote various products working towards our store and personal sales target.

Education

2016

BMus Popular Music

Goldsmiths, University of London

Sep 2013 - Jul 2016
  • London, United Kingdom
  • (2.1) This degree covered the following subjects: Live Performance/Music History/Music Business/Analytical and Contextual Studies/Sonic Arts/Audio Visual Composition/Music Workshop Skills Live Electronics/Outsider Sound and Fringe Aesthetic/Improvisation

2012

NVQ Level 2 Business Administration

Learn Direct

Oct 2011 - Apr 2012
  • London, United Kingdom

2009

Customer Service NVQ Level 2

Audio Technica

Feb 2009 - Nov 2009
  • Leeds, United Kingdom

2005

HND Modern Musicianship

BIMM

Sep 2004 - Jul 2005
  • Brighton, UK
  • (Merit) This course covered the following subjects: Music Business/Music Theory/Live Performance Workshop/Vocal Tuition

1999

BTEC Performing Arts

Westminster Kingsway College

Sep 1997 - Jul 1999
  • London, United Kingdom
  • (Merit) This course covered the following subjects: Theatre/Lighting/Design/Music/Music Technology/Arts Administration

1997

GCSE English Media

Westminster Kingsway College

Sep 1996 - Jul 1997
  • London, United Kingdom
  • This course covered the following: English (B) Media and Communications (C)