Désirée Thorpe

Events Management Graduate

Level
Junior
Location
London, United Kingdom
Availability
Locked Pro Plan feature
Professions
-

Projects

About me

I have spent several years performing, recording and touring with various artists, during which time I have gained customer service, front of house and administrative experience, having worked for various organisations across the non-profit and corporate sectors. In 2016 I completed a bachelor’s degree in Popular Music from Goldsmiths University, London. The experience gained as a performer has led me to complete a master’s degree in 2018 in Events and Experience Management, enabling me to utilise my previous experience whilst gaining new skills and further enhancing my knowledge of live event production. I believe with my previous experience I am able to bring considerable transferable skills into a career in events.

Skills

  • Music
  • Creative
  • Live Performance
  • Events Admin
  • Live Event
  • Live Music
  • Event Organisation
  • Outdoor Event

Companies I’ve worked with

  • Sainsbury's

    Sainsbury's

    • Non Creative Industries
  • S

    Self Employed

    • Goldsmiths, University of London

      Goldsmiths, University of London

      • Education & Research
    • O

      Oxfam

      Work history

      Currently

      Event Organiser

      Independant

      Jan 2019
      • London, United Kingdom
      • Freelance
      • Currently part of a small team with the MA Events and Experience Management cohort organising a student festival at Goldsmiths University, London.

      Currently

      Administrator

      Doctor Surgery

      Oct 2017
      • London, United Kingdom
      • Freelance
      • Appointment Management/ corresponding with patients and other NHS organisations/managing patient records/registering new patients/practice administration

      2016

      Event Assistant

      Bestival

      Sep 2016 - Sep 2016
      • London, United Kingdom
      • Internship
      • Assisting with the one day festival 'Bestival at Goldsmiths'. Assisting festival attendees, artists/musicians/guests liaison, setting-up rooms, stage assisting

      2016

      Student Ambassador/Event Assistant

      Goldsmiths, University of London

      Sep 2014 - Jul 2016
      • London, United Kingdom
      • Freelance
      • Assisting with set-up on open days/concerts/events Mentor – For two years I have worked at the Goldsmiths Summer Music school, helping to mentor 16-18-year old’s through a week of classes based around their chosen discipline culminating in a final performance, involving Art, Drama and Music. Representing the university at higher education fairs, giving tours of the university and assisting with school workshops, giving talks to prospective students and schools visits

      2017

      Customer Services Representative

      Sainsbury's

      Feb 2014 - Oct 2017
      • London, United Kingdom
      • Freelance
      • Serving customers, processing payments and checking age restricted goods before purchase. Sainsbury’s to you – Picking/packing customer orders within a set time. Adhering to food hygiene standards, picking the best quality products ensuring they are within date and are packed appropriately to avoid damage or cross contamination.

      2012

      Store Supervisor

      Oxfam

      May 2011 - May 2012
      • London, United Kingdom
      • Freelance
      • I managed the music and film department, helping to increase sales, organising stock, logging donations, promoting gift aid, merchandising, cashing-up and training Duke of Edinburgh school volunteers.

      2013

      Jan 2010 - Sep 2013
      • London, United Kingdom
      • Freelance
      • Various organisations: - Skills for Care/Groupon/Kaplan Financial/Discount Vouchers - Duties included: - managing the Switchboard/Organising deliveries/Managing meeting rooms/Booking exams/Arranging catering, travel and accommodation/General Admin

      2009

      Reception & Admin

      Audio Technica UK

      Jan 2009 - Dec 2009
      • Leeds, United Kingdom
      • Full Time
      • Front of House Customer Service – Based within the UK and European sales teams, responding to inquiries via phone and email. Managing the switchboard as well as invoicing for both teams. First Impressions scheme – contacting customers interested in the test-drive scheme. Discuss microphone options, take card details, run credit checks and ship the product to customers.

      2009

      Reception/Admin/Customer Service

      Various (Contract / Temp roles)

      Aug 2006 - Jan 2009
      • Leeds, United Kingdom
      • Freelance
      • Various organisations: - Environment Agency/Leeds Primary Care Trust/Campaign to Protect Rural England/St Mungo’s/ Teaching Awards Trust/Catholic Bishops Conference/Brent Pupil Referral Unit/Commission for Racial Equality - Duties included: - creating recruitment packs/managing the switchboard/organising deliveries/filing/general Admin

      2006

      Customer Service Advisor

      American Express spol. s r.o.

      Jul 2005 - Aug 2006
      • Brighton, United Kingdom
      • Full Time
      • Membership Rewards – Based in the Amex European contact centre working in the Membership Rewards department, dealing with reward enquiries and gift ordering. I also worked as a multi-skilled team member, I was trained to receive calls for other departments, including account queries and card activations.

      2009

      Sep 2004 - Sep 2009
      • United Kingdom
      • Freelance
      • Performing and recording with various independent artists in London, Brighton and Leeds, as well as touring the UK and France. Performed backing vocals for James Owen Fender (Island Records) for his debut tour.

      2004

      Sales Assistant

      Sunglass Hut

      May 2000 - Aug 2004
      • Longford, United Kingdom
      • Full Time
      • Sales –To promote various products working towards our store and personal sales target.

      Education

      Currently

      MA Events and Experience Management

      Goldsmiths, University of London

      Sep 2018
      • London, United Kingdom
      • This masters covered the subjects: The Events Industry/Events and Experience Management in the Arts/Festival Management/Entrepreneurial Modelling/Project Management/Music Management.

      2016

      Sep 2013 - Jul 2016
      • London, United Kingdom
      • (2.1) This degree covered the following subjects: Live Performance/Music History/Music Business/Analytical and Contextual Studies/Sonic Arts/Audio Visual Composition/Music Workshop Skills Live Electronics/Outsider Sound and Fringe Aesthetic/Improvisation

      2012

      NVQ Level 2 Business Administration

      independant company

      Oct 2011 - Apr 2012
      • London, United Kingdom
      • Gained whilst working at Oxfam

      2009

      Customer Service NVQ Level 2

      independant company

      Feb 2009 - Nov 2009
      • Leeds, United Kingdom
      • Gained whilst working at Audio Technica

      2005

      HND Modern Musicianship

      BIMM (Brighton)

      Sep 2004 - Jul 2005
      • Brighton, United Kingdom
      • (Merit) This course covered the following subjects: Music Business/Music Theory/Live Performance Workshop/Vocal Tuition

      1999

      BTEC Performing Arts

      Westminster Kingsway College

      Sep 1997 - Jul 1999
      • London, United Kingdom
      • (Merit) This course covered the following subjects: Theatre/Lighting/Design/Music/Music Technology/Arts Administration

      1997

      Sep 1996 - Jul 1997
      • London, United Kingdom
      • This course covered the following: English (B) Media and Communications (C)