Désirée Thorpe

Administrator

  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsAdministrator - Event Assistant
Connections

Projects

About me

I have spent several years performing, recording and touring with various artists, during which time I have gained customer service, front of house and administrative experience, having worked for various organisations across the non-profit and corporate sectors. In 2016 I completed a bachelor’s degree in Popular Music from Goldsmiths University, London. The experience gained as a performer has led me to start a master’s degree in 2018 in Events and Experience Management, enabling me to utilise my previous experience whilst gaining new skills and further enhancing my knowledge of live event production. I believe with my previous experience I am able to bring considerable transferable skills into my next career role.

Skills

  • Music
  • Creative
  • Live Performance
  • Events Admin
  • Live Event
  • Live Music
  • Event Organisation
  • Outdoor Event

Companies I’ve worked with

View all
  • S

    Self Employed

    • Goldsmiths, University of London

      Goldsmiths, University of London

      • Education & Research
    • S

      Sainsbury's

      • O

        Oxfam

        Work history

        Currently

        Event Organiser

        Independant

        Jan 2019
        • London, United Kingdom
        • Freelance
        • Currently part of a small team with the MA Events and Experience Management cohort organising a student festival at Goldsmiths University, London.

        Currently

        Administrator

        Doctor Surgery

        Oct 2017
        • London, United Kingdom
        • Freelance
        • Appointment Management/ corresponding with patients and other NHS organisations/managing patient records/registering new patients/practice administration

        2016

        Sep 2014 - Jul 2016
        • London, United Kingdom
        • Freelance
        • Representing the University at Higher Education fairs, giving talks to prospective students, visiting schools, helping to set-up on open days/concerts/events, giving tours of the university and assisting with school workshops.

        2017

        Customer Services Representative

        Sainsbury's

        Feb 2014 - Oct 2017
        • London, United Kingdom
        • Freelance
        • Serving customers, processing payments and checking age restricted goods before purchase. Sainsbury’s to you – Picking/packing customer orders within a set time. Adhering to food hygiene standards, picking the best quality products ensuring they are within date and are packed appropriately to avoid damage or cross contamination.

        2012

        Store Supervisor

        Oxfam

        May 2011 - May 2012
        • London, United Kingdom
        • Freelance
        • I managed the music and film department, helping to increase sales, organising stock, logging donations, promoting gift aid, merchandising, cashing-up and training Duke of Edinburgh school volunteers.

        2013

        Jan 2010 - Sep 2013
        • London, United Kingdom
        • Freelance
        • Various organisations: - Skills for Care/Groupon/Kaplan Financial/Discount Vouchers - Duties included: - managing the Switchboard/Organising deliveries/Managing meeting rooms/Booking exams/Arranging catering, travel and accommodation/General Admin

        2009

        Reception & Admin

        Audio Technica UK

        Jan 2009 - Dec 2009
        • Leeds, United Kingdom
        • Full Time
        • Front of House Customer Service – Based within the UK and European sales teams, responding to inquiries via phone and email. Managing the switchboard as well as invoicing for both teams. First Impressions scheme – contacting customers interested in the test-drive scheme. Discuss microphone options, take card details, run credit checks and ship the product to customers.

        2009

        Reception/Admin/Customer Service

        Various (Contract / Temp roles)

        Aug 2006 - Jan 2009
        • Leeds, United Kingdom
        • Freelance
        • Various organisations: - Environment Agency/Leeds Primary Care Trust/Campaign to Protect Rural England/St Mungo’s/ Teaching Awards Trust/Catholic Bishops Conference/Brent Pupil Referral Unit/Commission for Racial Equality - Duties included: - creating recruitment packs/managing the switchboard/organising deliveries/filing/general Admin

        2006

        Customer Service Advisor

        American Express spol. s r.o.

        Jul 2005 - Aug 2006
        • Brighton, United Kingdom
        • Full Time
        • Membership Rewards – Based in the Amex European contact centre working in the Membership Rewards department, dealing with reward enquiries and gift ordering. I also worked as a multi-skilled team member, I was trained to receive calls for other departments, including account queries and card activations.

        2009

        Sep 2004 - Sep 2009
        • United Kingdom
        • Freelance
        • Performing and recording with various independent artists in London, Brighton and Leeds, as well as touring the UK and France. Performed backing vocals for James Owen Fender (Island Records) for his debut tour.

        2004

        Sales Assistant

        Sunglass Hut

        May 2000 - Aug 2004
        • Longford, United Kingdom
        • Full Time
        • Sales –To promote various products working towards our store and personal sales target.

        Education

        Currently

        MA Events and Experience Management

        Goldsmiths, University of London

        Sep 2018
        • London, United Kingdom
        • This masters covered the subjects: The Events Industry/Events and Experience Management in the Arts/Festival Management/Entrepreneurial Modelling/Project Management/Music Management.

        2016

        Sep 2013 - Jul 2016
        • London, United Kingdom
        • (2.1) This degree covered the following subjects: Live Performance/Music History/Music Business/Analytical and Contextual Studies/Sonic Arts/Audio Visual Composition/Music Workshop Skills Live Electronics/Outsider Sound and Fringe Aesthetic/Improvisation

        2012

        NVQ Level 2 Business Administration

        independant company

        Oct 2011 - Apr 2012
        • London, United Kingdom
        • Gained whilst working at Oxfam

        2009

        Customer Service NVQ Level 2

        independant company

        Feb 2009 - Nov 2009
        • Leeds, United Kingdom
        • Gained whilst working at Audio Technica

        2005

        HND Modern Musicianship

        BIMM (Brighton)

        Sep 2004 - Jul 2005
        • Brighton, United Kingdom
        • (Merit) This course covered the following subjects: Music Business/Music Theory/Live Performance Workshop/Vocal Tuition

        1999

        BTEC Performing Arts

        Westminster Kingsway College

        Sep 1997 - Jul 1999
        • London, United Kingdom
        • (Merit) This course covered the following subjects: Theatre/Lighting/Design/Music/Music Technology/Arts Administration

        1997

        Sep 1996 - Jul 1997
        • London, United Kingdom
        • This course covered the following: English (B) Media and Communications (C)