Désirée Thorpe


  • LocationLondon, United Kingdom
  • AvailabilityCurrently available for full time and internship jobs.

About me


I have spent several years performing, recording and touring with various artists, and during this time I have also gained customer service, front of house and administration experience having worked for different organisations across the non-profit and corporate sectors. In 2013 I decided it was time for a change, and so in 2016 I completed a bachelors degree in Popular Music from Goldsmiths University, London. This gave me the opportunity to write, perform and produce my own material, through music and visual art. My aim is to gain experience within the music industry as I have a keen interest in music media and live event production and I believe that my past experience has enabled be to gain many transferable skills that I am able to bring to my next career role.



  • Music
  • Creative
  • Email Handling
  • Reception
  • Singer
  • Songwriter
  • Band
  • Live Performance
  • Vocalist
  • Final Cut Pro
  • Office
  • Powerpoint
  • Word
  • Touring

Work history


Customer Services Representative

Sainsbury's Supermarkets

Feb 2014
  • London, UK
  • Freelance
  • Customer Assistant - Serving customers at the checkout/self-checkout processing payments and checking age restricted goods before purchase. Sainsbury’s to you – As an online shopper I am responsible for picking and packing customer orders within a set targeted time. This includes adhering to food hygiene standards, picking the best quality products for our customers ensuring they are within date and that they are packed appropriately to avoid damage or cross contamination.


Student Ambassador

Goldsmiths University

Sep 2014 - Jul 2016
  • London, UK
  • Freelance
  • This has been a varied role which has included: Representing the university at Higher Education Fairs Doing Campus Tours Open Days Assisting in the Summer School Departmental Tours Setting-up and assisting with events Goldsmiths @ Bestival


Reception & Admin


Aug 2006 - Sep 2013
  • London, UK
  • Full Time
  • My duties included: Creating recruitment packs, Logging and processing donations, Managing the switchboard, Organising deliveries and post, Managing meeting rooms, Handling customer queries, Complaints and Booking exams, For the following organisations: Environment Agency, Leeds Primary Care Trust, Campaign to Protect Rural England, St Mungo's, Teaching Awards Trust, Catholic Bishops Conference, Brent Pupil Referral Units, Commission for Racial Equality, Skills for Care, Groupon, DiscountVouchers.co.uk, Kaplan Financial


Music Team Leader

Oxfam Books and Music

May 2011 - May 2012
  • London, UK
  • Freelance
  • I managed the Music and Film department, helping to increase sales, sorting stock, logging donations, promoting gift aid, merchandising, cashing-up and training Duke of Edinburgh school volunteers


Reception & Admin

Audio Technica

Jan 2009 - Dec 2009
  • Leeds, UK
  • Full Time
  • Front of House Customer Service – I was based with the UK and European sales teams, responding to inquiries via phone and email. Managed the switchboard as well as the invoicing for both teams. First Impressions scheme – I would contact customers interested in our microphone test-drive scheme. Discuss microphone options, take card details, run credit checks and ship products out to customers.


Customer Service Advisor

American Express

Jul 2005 - Aug 2006
  • Brighton, UK
  • Full Time
  • Membership Rewards - I was based in the Amex contact centre working in the membership rewards department, dealing with rewards enquiries and gift ordering. I also worked as a multi-skilled team member and was trained to receive and handle calls for other departments including account queries and card activations.


Sales Assistant

Sunglass Hut

May 2000 - Aug 2004
  • Longford, Hounslow TW6, UK
  • Full Time
  • Sales –To promote various products working towards our store and personal sales target. Open/closing the store, cashing-up and writing weekly sales reports.



BMus Popular Music

Goldsmiths, University of London

Sep 2013 - Jul 2016
  • London, UK
  • This degree covered the following subjects: Live Performance Music History Music Business Analytical and Contextual Studies Sonic Arts Audio Visual Composition Music Workshop Skills Live Electronics Outsider Sound and Fringe Aesthetic Improvisation


NVQ Level 2 Business Administration

Learn Direct

Oct 2011 - Apr 2012
  • London, UK


Customer Service NVQ Level 2

Audio Technica

Feb 2009 - Nov 2009
  • Leeds, UK


HND Modern Musicianship


Sep 2004 - Jul 2005
  • Brighton, UK
  • This course covered the following subjects: Music Business Music Theory Live Performance Workshop Vocal Tuition


BTEC Performing Arts

Westminster Kingsway College

Sep 1997 - Jul 1999
  • London, UK
  • This course covered the following subjects: Theatre Lighting/Design Music Music Technology Arts Administration


GCSE English Media

Westminster Kingsway College

Sep 1996 - Jul 1997
  • London, UK
  • This course covered the following: English Language English Literature Media and Communications



Convent of Jesus & Mary

Sep 1991 - Jul 1996
  • London, UK
  • 8 GCSE (Including) English (C) & Maths (C)