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I worked with clients across local government and helped research, prototype and test ideas for better public services. I facilitated co-creation workshops and ran user testing sessions.
During the discovery phase of a project, I worked closely with the client to understand their users’ needs and define the scope of the project. I created wireframes and prototypes at different levels of fidelity to validate our ideas with the client and their users. I supported the design team while they refined the look and feel of the product and the dev team throughout implementation.
As part of the Product Team, I participated in in ideation, user research, UX and UI design and front-end implementation. I produced wireframes, Photoshop mock-ups and prototypes for web and mobile. I wrote production level HTML and CSS code. What excited me the most was observing users interact with what we’ve been building, analysing the problems that arise and coming up with better user experiences iteration after iteration.