I'm the Founder of Under the Bonnet, a B2B service that offers UX Audits, Content Audits, Website Reviews and Service Design for startups and SMEs.
Each of these services can help increase ROI, customer retention, trust, satisfaction and more. HOW?
Because what’s underneath matters – this is what I believe when looking at products and services. I look at user flows, interactive areas, steps between tasks, research, analytics…and identify areas that can be improved and provide recommendations and advice that you can start implementing straight away.
Skills
- Interaction Design
- UX Design
- Service Design
- B2B
- UX Consultancy
- Consultancy
- Design Research
- User Research
- Information Architecture
- Technology
Education
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BSc (Honours) Computing & IT and DesignThe Open University
- Barcelona, Spain
Modules included:
The Computing and IT Project - based on Interaction Design, an evaluation of meal related apps with a re-design.
Innovation: designing for change
Fundamentals of interaction design
Design essentials
Communication and information technologies
Design thinking: creativity for the 21st century
My digital life