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Click to edit position descriptionServe as client point of contact, managing expectations and overseeing delivery. Estimate timeline and resource requirements for successful delivery. Oversee production, negotiating internal team needs with client expectations. Manage multiple projects and deliveries with a variety of budgets and timelines. Manage costs, time and resources used, taking action when necessary. Write & edit scripts, presentations, pitch documents and promotional material. Lead training and coaching of team members. Clients include AMC, ESPN, Showtime and HBO.
Click to edit position descriptionServed as client point of contact, setting expectations and closely managing projects through delivery. Managed costs, time and resources used, taking action when necessary. Wrote & edited presentations, pitch documents and promotional material. Worked with a variety of clients including HBO Game of Thrones, H2, Nickelodeon and Kenner Films.
Click to edit position descriptionManaged the creation of weekly schedules for storewide team (800+ people). Strategized for urgent and confidential business initiatives including product launches at the Fifth Avenue location. Delivered market-wide training seminars and provided long distance support to international teams. Developed employee-facing programs and led store-wide transition of new operational strategies. Provided high demand HR generalist support. Maintained employee attendance records, managed timecard updates, supported recruitment and responded to sensitive employee relations issues.
Click to edit position descriptionManaged the creation and upkeep of weekly & daily schedules for store team. Set market-wide standards for role expectations by leading store-wide transition to automatic scheduling, increasing accuracy and productivity. Developed and delivered ongoing training modules. Assisted with fast-paced customer relations through sales transactions and technical support.