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Providing in-depth support to the EA to the CEO with diary management and other ad hoc PA duties including diary management, complex travel arrangements, email inbox management and processing expenses. Managing Office Assistant, receptionist and interns and delegating tasks to them; Maintaining cleanliness/tidiness of office area including the kitchens and communal areas to a high standard. Hosting clients, preparing and assisting with catering of client meetings Ordering catering stock and cleaning items for client meetings Assisting with facilities management, waste, utilities and building management Working closely with the interior decorator to keep the office look and feel maintained to a very high standard. Ordering all office supplies and assisting with financial reconciliations Ensuring office equipment and hardware is in working order Overseeing general office repairs/maintenance Keeping logs of office equipment and completing a leavers equipment checklist; Ensuring the office complies with statutory requirements e.g. PAT testing, Alarm service, general maintenance arrangements Being the main contact for IT matters with the external provider Keeping a comprehensive office budget on general spendLocked Pro Plan feature
Up until most recently, I have been PA/Office Manager at W Communications, a PR and multi-channel marketing agency where I did everything from extensive diary management for the CEO and the MD, processing a high volume of expenses claims alongside facilities management, planning office social activities to improving the look and feel of the agency. On a daily basis, I worked on diary management, travel arrangements, scheduling meetings and liaising with both internal and external stakeholders. I also managed the MD’s inbox, which entailed drafting email and letter correspondence to send to stakeholders of varying levels; preparation of presentations and documents.
PA / Office Manager Overall office and facilities management Executive support to directors and senior team including diary management and complex travel arrangements; Managing recruiters and recruitment needs of the business IT support for staff and liaising with IT supplier HR administration including updating staff records, review dates and staff inductions Working with receptionist to ensure excellent front of house experience Managing supplier contracts and agreements Managing company health & safety requirements Organising agency social and marketing events Ad hoc team support for Directors