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I began my role at Superdry as a retail operative on a bronze wage (the lowest band of wage at Superdry), within three months had jumped to silver wage and was being given basic supervisor and in- depth visual merchandising training Main roles: • Training team members • Assigned as a deputy visual merchandiser which meant that when the in store visual merchandiser was not in store I took over all responsibilities which included; liaising with store managers and regional managers on company expectations for the look of the store, retrieving visual merchandising directives from the company portal and re- creating their ideas, creating reports connecting the visual aspect of the store and its’ impact on our sales and then delivering that report to management, dressing and designing mannequins taking in to account the season and any upcoming days such as Christmas/ fathers Day/ Mothers day, coming up with new ideas of where and how to place product and delivering them to management, in charge of maintaining all clothes fixtures within the store and following health and safety rules and regulations when it came to placing fixtures or maneuvering them, and much more • Supervising the floor when management had meetings • Receiving and analysing sales figures in reports, then writing them up on the communal board for all staff members to see • Creating briefing material then briefing team members at the beginning of a shift • Working at other stores when extra assistance was needed by an experienced team member • Creating an approachable, friendly environment for shoppers and delivering a first class standard of service for whatever they may need • Encouraging customers to give feedback on their store visit, in which my standard of service was praised on various occasions
Boutique serviced offices Software used: Liberty Accounts, Word, Excel, Outlook. Main roles: • In charge of training • Corresponding with CEO and directors of various companies • Setting up clients in offices e.g. telephones, communications, IT, any other requirements., • Meeting room and catering coordination, • Completing general administrative duties and maintenance of building • communicating with suppliers and IT/ telephone support and maintenance companies • Creating new ways of improving the filing systems • Completing data entry Other duties include: Involved in the selling of the new office space to potential buyers, organising events within the building, setting up a new building, creating rapport with clients and visitors, building management, etc.
Music Performance, Philosophy, English Literature
Teacher of English to Speakers of Other Languages Trinity Certificate achieved in November 2013 at Sidmouth International School. I then taught private one-to-one lessons around London to various nationalities and also volunteered as an English teacher in Cambodia in 2016.
LAMDA Speech and Drama Grade 8 (With Honours).