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Eleni Griffith-Adamou

Customer relations manager

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  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsPA - Marketing Assistant - Creative Writing

Projects

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About me

Working in VIP hospitality and media for over five years has equipped me with a well-founded and viable understanding of the creative and hospitality industries. As a natural leader who flourishes in managing multiple projects simultaneously, I am a self-motivated team player who is inspired by strategic innovation and likeminded creative individuals who want to make a positive impact along with working hard and achieving results. I am currently looking for a position as a PA, team assistant, with an emphasis on the creative industry.

Skills

  • Hospitality
  • Customer Development
  • VIP Care
  • Public Relations
  • Customer Relations
  • Customer Retention
  • Pa/team Assistant
  • Brand Strategy
  • Creative Writing
  • TV Presenting

Work history

Currently

PA/Team Assistant, Content Distribution

Mattel Creations

Apr 2017
  • London, United Kingdom
  • Full Time
  • • Provide administrative support for Two senior executives, including managing calls, scheduling meetings, maintaining calendars and booking extensive travel arrangements. • Distributing and following-up on documents • Updating databases and lists • Proof reading and editing • Processing expense reports • Managing EMEA content data trackers • Creating Vimeo portfolios for content sale purposes • Help with the design and organisation process of company brand promotions • Other general administrative and general duties as assigned

Currently

Personal Assistant

Actor

Jan 2012
  • London, United Kingdom
  • Freelance
  • • Handling confidential matters, this role includes taking responsibility for scheduling calendars, both private and business, arranging public appearances along with securing travel arrangements • Handling correspondence and phone calls, taking care of bills, insurance and other personal affairs • Helping manage social media accounts • Run errands, along with buying gifts and other personal items

2017

Marketing Assistant

Ascential events

Feb 2017 - Mar 2017
  • London, United Kingdom
  • Freelance
  • • Responsible for Manage exhibitors accounts. • Collect content from exhibitors for digital publications. • Manage phone calls and emails regarding contracts and accounts • Assist with social media marketing

2016

Customer Relations Manager

caesars entertainment

Mar 2011 - Dec 2016
  • London, United Kingdom
  • Full Time
  • • Understand,Develop and sustain relationships with VIP clients • Responsible for complex diary management, along with organising internal/external meetings, booking travel, restaurant, hotels and couriers • Proactively identify where additional support can be given to clients • Act as first point of call, assisting to all inquiries via phone and email • Improvise and construct a positive turn around in a problematic situation • To build and maintain relationships with surrounding concierge's and other CRM'S • Host internal and external events • Help to plan and organise both member and public facing events • Implement and maintain loyalty and reward strategies • Manage and promote data capture initiatives • Contributing to the social media strategy • Carrying out competitor analysis both online and offline. Reporting to the marketing department with observations and suggestions • Handling highly confidential information