Eleni Vourexaki

Seeking for a new role in Marketing

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Skills

 

  • Events
  • Marketing PR
  • Google Analytics
  • Excel
  • Office
  • Photoshop
  • Greek
  • English
  • French

Work history

2016

Front Office Assistant

Sheraton Park Lane-starwood

Dec 2014 - Jul 2016
  • Full Time
  • • Ensuring the smooth operation of the reception department • Assisting guests with check-in and check-out procedures • Dealing with all guest's queries and complaints and ensuring satisfactory solutions • Handling cash and foreign currency exchange • Up selling program updates and monitoring • Ensuring all instructions are carried out and processed accordingly • Contributed in having a positive impact elevating the Guest Experience Index from 6.1 to 7.97 in 18 months

Education

2003

MA Media, Culture and Communications

University of London

Sep 2002 - Sep 2003
  • MA Media,Culture and Communication