Work history
Sales Assistant
• Developed excellent customer service skills in this public facing role, part of a small team presented with the Trip Advisor award for customer service
• Delivered training and support for five new members of staff on till and ordering systems
• Assigned supervisory responsibility when cover was needed for Supervisor or Deputy Supervisor which required me to lead and coordinate the tasks of a team of four
• Demonstrated tact, diplomacy and judgement in situations such as asking for proof of age and resolving customer complaints
• Trusted member of staff, accurately cashed up tills and recorded daily takings using cash management system
• Proved essential multitasking skills in a busy department with constant demands to serve customers, complete stock checks and process deliveries
• Confidently responded to customer queries using my highly developed product knowledge to encourage and achieve sales, instrumental in exceeding team sales target by 20%
Deputy President & Treasurer
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• Curated programme of lectures by artists and designers for students studying at the Arts Faculty
• Coordinated small team through organising regular meetings and communication, employed diplomacy and tact when accounting for different artistic interests of society members
• Built effective working relationships with artists I had never met and successfully persuaded them to volunteer their time to the lecture programme
• Liaised with site team to coordinate and book spaces for events
• Managed society’s budget, which included fundraising £150 to cover guest expenses
• Ran dynamic Facebook publicity campaign, which increased event attendance from 50 to over 100 students
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Skills
- Presenting
- Administration
- Customer Services
- Data Entry
- Email Handling
- Communications
- Event Management
- Powerpoint
- Supervisor Experience
- Event Communications
- Archives
Education
Fine Critical Practice
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Contemporary Fine Art, Post Structuralist art theory and history, art exhibition practice and curatorial studies