Emily Shaw

Office Manager

  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsOperations Manager - Producer - Administrator


  • Events
  • Drawing
  • Administration
  • Assistant
  • Data Entry
  • Design
  • Email Handling
  • Event Planner
  • Illustration
  • Office Management
  • PA
  • Problem Solving
  • Project Management
  • Office
  • Photoshop

Work history


Office Manager


Jan 2015
  • • Manage three ticketscript offices which include the UK, Spain and Amsterdam • PA to CEO, Chief Commercial Officer, Management Team, two Country Directors, Finance Director and Operations Director • Diary Management for CEO, Chief Commercial Director, UK Country Director and Operations Director • Manage all on-boarding processes for staff • HR representative for the UK office • Manage hiring process for Web Design role and Internships • Write, design and implement staff handbook across all European offices • Implement all health and safety for the UK office and arrange for staff (including myself) to attend first aid training • Manage and organise all events including staff Summer Party and ticketing events • Manage online PO system for all European offices • Manage online expenses system for all European offices • Manage travel for all staff across all European offices including trains, flights and car hire • Manage invoicing for the UK • Support the Marketing team with career’s page ideas, content and social media campaigns • Implement gym memberships for staff • Create incentives for staff and organise staff events • Design all PowerPoint presentations for Management Meetings and staff training days • Design PowerPoint presentations for client meetings • Manage all company equipment • Facilities and building management • Manage cleaning staff • Manage office budgets and company cards


European Regional Office Manager


Jun 2014 - Jan 2015
  • • Effectively manage the UK and European general office requirements on a daily basis • Monitor and manage the update of all European office legalities on an on-going basis • Standardise office policies throughout European Regional Offices • Manage and implement cost saving strategies across European Offices to facilitate the use of group purchasing including; car leasing, mobile phone networking, health insurance, pensions and equipment • Invoicing for all European offices • Set up, implement and manage all Health & Safety initiatives across all regional offices • Set up, implement and manage all facilities requirements across all regional offices including; asset register for fixtures, fittings and equipment • Effectively manage, communicate and report upon specific ‘ad hoc’ projects as and when required • HR Administration and on-boarding manager • Manage IT team • Manage receptionists and reception area


Account Manager

Peter Childs

Mar 2014 - Jun 2014
  • • Supported on all aspects of the business and handled PR Account Executive and Senior Account Executive briefs • Wrote advertisements for digital media • Maximised social media using SEO and marketing strategies • Identified new business opportunities and following up on findings • Monitored industry media to be used for company strategy purposes • Maintained and updated client and candidate database • Managed all company diary’s • Arranged candidate/client interviews and followed up with confirmation • Met with candidates and clients to discuss various roles and opportunities • Sourced and managed suppliers, IT support etc • Managed petty cash and assisted with accounting • Maintained and built relations with existing clients and candidates


Business Assistant

Hambro Perks

Nov 2013 - Mar 2015
  • I provided Project Management, Marketing Strategy, Research Assistance, HR Administration and Recruitment Consultancy to a portfolio of companies including; Trueskin Pro Skin Sipsmith Talent PA Laundrapp PingTune The Present Co


Marketing & Talent Acquisition Manager

Touchstone Recruitment

Aug 2012 - Nov 2013
  • • Developed the foundations for the website, online marketing and social media strategy • Generated SEO value for the website by writing news articles, job adverts and gaining testimonials from both clients and candidates • Managed the website in terms of all content, design ideas and feedback gained from clients, candidates and third party viewers • Designed all marketing material for clients and candidates • Managed, designed and implemented all company processes • Lead all client and internal meetings relating to marketing • Sourced candidates and manage interview processes, marketing candidates to clients and supplying candidates for live jobs • Managed and implement all referencing procedures for temporary candidates • Trained and oversee all internships and new starters • Managed all administration for the company • Processed payroll and key contact for all payroll queries • Managed weekly timesheets for all temporary workers • Managed all temporary employment in regards to AWR employment laws • Managed IT systems - key contact for all CRM, job board and supplier contacts



Fine Art

Kingston University

Aug 2008 - Jun 2011
  • Illustration



National Champion / International Champion

  • I used to be a swimmer and won the National Championships when I was 11 years old. I also swam internationally when I was 16 and won two bronze medals at the European Games and European Schools Games. This enabled me to qualify for the Olympic squad where I got funding and then went on to swim in the Commonwealth and Olympic trials.