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Passionate and highly-motivated professional with 10 years’ experience working in Professional Services for Technology and Business Consulting organisations. Currently seeking an exciting new opportunity where I can utilise my skills and expertise to deliver real value!
I currently work as a Business Mentor for the Princes Trust, I thoroughly enjoy this opportunity to use the skills I have developed in my professional career to support young people in achieving positive outcomes. The mentoring is focused around supporting mentees to launch their own business but also involves finding ways for them to explore development opportunities through education and work.
Role - Global Consulting Propositions Lead A global role working as part of Qlik’s Consulting Services Advisory Practice to develop, launch and market new business consulting propositions. Responsibilities • Establishing the global Advisory portfolio from conception - defining a portfolio roadmap, and managing the offering development lifecycle from ideation to market launch • Market research and analysis to help prioritise time, resource, and budgeting decision and to inform the messaging and positioning of the Advisory value propositions • Developing and executing multi-channel marketing plans linked to revenue growth • Creating compelling product Marketing assets and digital content to grow external brand • End to end marketing campaign definition, launch and management activities to promote Advisory offerings • Engaging external partners to develop joint propositions and go-to-market strategies for domain and industry specific services including; Analytics Strategy, Financial Services, Sales Operations Transformation and more • Leading internal Sales enablement activities globally on behalf of the Advisory Team through developing sales collateral, enablement toolkits and hosting community webinars and training • Knowledge management responsibilities through managing content requirements, creating best practice documentation and setting up and maintaining a SharePoint site and collaboration site on Sales Force • Providing bid and proposal support and assisting with the production of external customer project deliverables • Managing both internal and customer communications including delivering content for; newsletters, email, blogs, the corporate website, and social media
Role - Go to Market (GTM) Manager EMEA Integral role within a major business change programme working directly for the Regional Vice President, tasked with transforming the way the HP Enterprise organisation takes services to market in EMEA. Responsibilities • Developing 5-year business plans for emerging technologies and growth services covering; demand analysis, portfolio lifecycle management, resourcing and hiring and marketing strategy • Owning the development and submission of business cases for GTM services in EMEA to the World-Wide organisation for investment and sponsorship • Designing the approach and content for consulting workshops delivered to customers across EMEA • Creation of standardised assets across the Consulting Portfolio including; points of view papers, customer presentations and training and pre-sales materials • Implementing governance processes across the Portfolio, Marketing, Sales and Delivery Teams to ensure end to end offering coordination • Maintaining a project room (WAR room) for the Executive Team to report on key performance indicators • Project managing the recruitment of 50+ Director-level resources across 11 different Regions in Europe and the Middle East to establish a robust delivery capability for priority services • This position also included a 12-month secondment working as a Project Manager on a large-scale IT Transformation programme for a global telecommunications customer dealing with tasks such as; project planning, risk and issue management, facilitating customer workshops and management of testing activities.
Working as part of the Customer Solutions Team to manage a portfolio of consulting services - 2010 individual winner of the annual CSC Award for Leadership skills (awarded by Senior Leadership Team,) - 2011 winner of CSC’s annual Highest Performing Team Award (awarded by Senior Leadership Team) Responsibilities • Managing quarterly campaigns across EMEA. Key elements of the role included: portfolio management, product marketing, events management, communications, analyst engagement and business and financial analysis. The campaigns; o Engaged 500+ Business Development Leaders/Account Executives, External Analysts and Partners. o Generated significant in year revenue and pipeline o Received very positive feedback from the CSC Board, CSC Partners and Industry Analysts. • Single point of contact for managing CSC Consulting’s relationship with the Management Consulting Association; dealing with sponsorship opportunities, CSC’s contribution to public reports and media including the Financial Times and The Times and submitting case studies for the MCA’s industry recognised awards. CSC won the ‘Most Collaborative Firm’ award in May 2010 and was short-listed in 5 categories in 2011, including a highly-commended entry. • Supporting the creation of marketing and sales enablement assets • Planning and facilitating industry workshops to accelerate client sales for existing and new logo accounts. • Research and analysis to support the closure of key client bids • Developing a plan to forecast investment, revenue and resources for the Consulting business at CSC. • Line Manager for Graduate employee
Role - Service Operations Specialist Leading the re-design of the operational processes for the Business Transformation Practice creating effective mechanisms to manage; resource planning and forecasting, productivity and utilisation tracking and sales opportunity qualification Responsibilities • Profiling research project – creating comprehensive profiles on the market trends and business challenges for existing and new logo Clients • Running Governance Boards to manage the operational performance of the practice teams across Consulting • Working with the Delivery Assurance Team to facilitate project and account reviews • Using SAP to create Management reports for business and financial planning
Role - Sales Support Responsibilities • Creating a reporting structure to log, track and report information on training courses and contracts, enabling forecasted work schedules, PO’s and invoices to be tracked simply and accurately across business regions. • Supporting the Sales Team on global tenders and bids • Assigned training coordinator – first point of contact for customers and Agents requiring training in new products • Liaising with Clients to ensure service contracts were renewed and/or upgraded