Projects credited in
- Fast Track 50: meet 50 trailblazers redefining the creative & digital industriesWe’re thrilled to announce 2019’s Fast Track 50! Google and The Dots have partnered on the inaugural Fast Track 50 programme to fast track the careers of 50 rising stars – ensuring they land opportunities regardless of challenges set by socio-economic background. Over the past six months, the Fast Track 50 have had unrivalled access to industry connections and opportunities through a series of profession/skills masterclasses, industry introductions and speed recruitment events with the best in t92
- Event 3: Skills MasterclassGoogle and The Dots have partnered up to fast track the careers of 50 industry-ready rising stars! The third event in the 6 month programme kicked off at the Google offices in St Giles, London.35
- Event 2: Professions MasterclassGoogle and The Dots have partnered up to fast track the careers of 50 industry-ready rising stars! The second event in the 6 month programme kicked off at the Google offices in St Giles, London.26
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Work history
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Junior Service Delivery ManagerSainsbury's Argos
Milton Keynes, United KingdomFull Time
I worked as part of an IT team managing a complex delivery organisation within their FCA-compliant service delivery organisation.
On a day to day basis I managed the IT Service Delivery relating to suppliers at our Customer Management Center handling 200,000 calls per month.
Defined and executed new service reporting regimes distributing management information to senior leadership and executive levels
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Co-FounderGrange Park Takeaway
- Northampton, United KingdomFreelance
- Founded a successful local boutique delivery restaurant targeting affluent areas of Northampton
- Worked with local authorities to achieve 5* hygiene ratings
- Designed and executed administrative processes underpinning the businesses operation
- Ran and executed all the logistics and route planning
- Wholly responsible for the IT, marketing and design aspects of the business
- Managed the budget and purchasing.
- Responsible for the Social Media presence
- This business was founded and run alongside my full time job
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Education
Awards
Service Innovation Team of the Year Award 2018Sainsbury's
Recognised by the Group CEO for the efforts in setting up and deploying new processes and IT Controls for Argos Financial Services