Emily Webber
Available

Emily Webber

IT Service Delivery ManagerMilton Keynes, United Kingdom
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Pip Jamieson
Erin Aniker
Brendan McKnight
Emily Webber
Available

Emily Webber

IT Service Delivery ManagerMilton Keynes, United Kingdom
Projects credited in
  • Fast Track 50: meet 50 trailblazers redefining the creative & digital industries
    Fast Track 50: meet 50 trailblazers redefining the creative & digital industriesWe’re thrilled to announce 2019’s Fast Track 50! Google and The Dots have partnered on the inaugural Fast Track 50 programme to fast track the careers of 50 rising stars – ensuring they land opportunities regardless of challenges set by socio-economic background. Over the past six months, the Fast Track 50 have had unrivalled access to industry connections and opportunities through a series of profession/skills masterclasses, industry introductions and speed recruitment events with the best in t
  • Event 3: Skills Masterclass
    Event 3: Skills MasterclassGoogle and The Dots have partnered up to fast track the careers of 50 industry-ready rising stars! The third event in the 6 month programme kicked off at the Google offices in St Giles, London.
  • Event 2: Professions Masterclass
    Event 2: Professions MasterclassThe focus of this event was to help our 50 Fast Trackers deep-dive on the various roles and career options that they could apply their skills across the digital and creative industries. We know that understanding industry professions may be a confusing process as there is a lot of jargon around what exactly these roles are (i.e. the difference between a strategist/planner, art director/creative director, UX/UI etc). Set in a fireside chat format, our Fast Trackers met with leading industry prof
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Work history
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    Junior Service Delivery ManagerSainsbury's Argos
    Milton Keynes, United KingdomFull Time
    I worked as part of an IT team managing a complex delivery organisation within their FCA-compliant service delivery organisation. On a day to day basis I managed the IT Service Delivery relating to suppliers at our Customer Management Center handling 200,000 calls per month. Defined and executed new service reporting regimes distributing management information to senior leadership and executive levels
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    Co-FounderGrange Park Takeaway
     - Northampton, United KingdomFreelance
    - Founded a successful local boutique delivery restaurant targeting affluent areas of Northampton - Worked with local authorities to achieve 5* hygiene ratings - Designed and executed administrative processes underpinning the businesses operation - Ran and executed all the logistics and route planning - Wholly responsible for the IT, marketing and design aspects of the business - Managed the budget and purchasing. - Responsible for the Social Media presence - This business was founded and run alongside my full time job
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Education
    A
    A
    AATAAT
    Milton Keynes, United Kingdom
    Passed AAT Level 3 & 4 to become AAT Qualified
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    C
    Certificate in Management (CMI Accredited - Level 5)CMI
     - Omnibus Business Centre, 39-41 North Road, London N7 9DP, UK
    CMI Level 5 Management and Leadership Accounting and Business/Management
Awards
    Sainsbury's logo
    Sainsbury's logo
    Service Innovation Team of the Year Award 2018Sainsbury's
    Recognised by the Group CEO for the efforts in setting up and deploying new processes and IT Controls for Argos Financial Services