About me
Executive Assistant / Team executive assistant
5+ years’ of experience in improving organisational performance by providing high-level administrative support and demonstrating excellent customer service skills.
— Key Qualifications —
• Energetic and ambitious individual with proven record in processing information, scheduling meetings and appointments, speaking on behalf of executives, greeting guests, writing report, and maintaining inventories.
• Customer-friendly with ability to provide high-level customer service through identifying and resolving problems, handling discrepancies, and answering queries in a courteous manner.
• Strong interpersonal skills, exhibited by effective communication to maintain strong and profitable relationships with internal and external key stakeholders.
• Highly patient and compassionate individual skilled in delivering outstanding results with the highest degree of service and professionalism. Adept at prioritising tasks and responsibilities to produce positive outcomes.
Work history
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Executive assistantHamilton Law firm
Stockholm, SwedenFull Time
Managed all secretarial tasks and provided assistance to administrative staff to ensure smooth workflow. Delivered high-level support to multiple senior firm partners and associates as a personal assistant efficiently. Performed day-to-day administrative tasks, such as managing travel arrangements, issuing client invoices, overseeing courthouse correspondence, providing marketing assistance, proofreading of documents, and handling paralegal work to enhance organisational efficiency. Answered and screened phone calls, directed calls to appropriate people, and recorded messages.
Selected Contributions:
• Successfully introduced new routine for staff in collaboration with HR and managing partner of the firm by analysing and assessing the need of executing core curriculum in new GDPR law for new employees and administrative staff.
• Maximised team work performance by providing assistance, strengthening teamwork, and building a motivational and helping "can-do” work environment for team members to achieve targeted goals.
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AdministratorSvenska kraftnät
- Stockholm, SwedenFull Time
Provided personal assistance to one department and three senior executives and managed general office assistant role by strongly focusing on public relations and logistics. Delivered administrative support by handling office correspondence, responding to customers inquires, managing information e-mail and phone, organising travels for senior managers, and arranging meetings and conferences. Provided excellent service to clients by greeting visitors and directing to the appropriate offices in a pleasant manner. Played a visible role in monitoring production and coordinating project deliverables to enhance company work efficiency.
Selected Contributions:
• Boosted team efficiency and performance by enabling team to handle workload pro-actively through presenting and approving proposal of splitting work evenly by three, one for each major department from chief of admin and general director.
• Promoted to the senior position in less than three months for demonstrating utmost dedication and continued commitment towards work excellence.
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Education
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High School DiplomaVärmdö Distans
- Stockholm, Sweden
Civics, World History and Media communication
Awards
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Mensa High IQ Society MembershipMensa
Mensa was founded in England in 1946 by Roland Berrill, a barrister, and Dr Lance Ware, a scientist and lawyer. They had the idea of forming a society for bright people, the only qualification for membership of which was a high IQ. The original aims were, as they are today, to create a society that is non-political and free from all racial or religious distinctions.