Emma Puddick

Senior Manager Promos


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About me

I am a forward-thinking, resourceful and adaptable production professional with proven experience in many areas of production – including on-air promotions, short-form content, branding and stop-motion series. A strong team player, I excel in mediating between numerous stakeholders and building effective working relationships. I am adept at working across multiple projects, managing budgets, resources and teams.


  • Teaching
  • Stop Motion
  • TV
  • Digital Content
  • TV Film Commercial
  • Ceramics
  • Editing
  • Video
  • Animation
  • Post Production
  • Producing
  • Production Management
  • Relationship Management

Work history


Senior Manager Promos


May 2015
  • Managing the “BAU” Promo department, supplying on- and off-air materials for Sky Store, Sky Box Sets, Retail, Sky Go, Now TV and Wholesale marketing teams. Working closely with marketing colleagues to manage ‘retainer’ agreements of work provided. • Devising and implementing streamlined processes to ensure the department runs efficiently. • Line managing and developing a team of four production managers. • Managing resources and tracking spend against ‘retainer’ budgets. Working with finance to set up reporting system and ensuring production managers are using correct codes and providing accurate reports. • Scoping new retainer requirements, negotiating agreements with marketing and setting up teams and process. • Working closely with in house post-production department to forward plan demand, track utilisation and reforecast as necessary. • Forward planning workload and managing creative resource. • Ensuring department adheres to compliance and production guidelines. • Act as an escalation point for matters concerning promo process and client management. NOTABLE PROJECTS / ACHIEVEMENTS: • Formalised existing ad hoc work from various marketing teams into retainer agreements to help manage demand and scheduling. Scoped retainers for new requirements for Sky Go and Now TV. Agreed annual deliverables, schedule, workflow and budget. Assessed level of staffing necessary and set up two new teams to manage the work. • Expanded production team from six to nine heads. Managed the sign off of position numbers with finance and HR, recruited and on-boarded staff. • Worked with Head of Creative Services to create business proposal for a new team to manage ad hoc production requests flowing into Sky Creative. • Part of a working group evaluating suitability of new resource management software from a number of vendors. • Collaborated with mastering team to create workflow for BAU promos to be versioned and delivered via mastering, ensuring consistency with process across Sky Creative and improving robustness of our operation.


Production Traffic Manager

Red Bee Media Ltd

Feb 2014 - Jun 2015
  • Responsible for the workflow and delivery of core creative services for UKTV Watch, Alibi, Yesterday, Eden and Drama channels. • Worked closely with Creative Heads and Design Director to ensure all projects were delivered to the highest quality, to brief and on budget. • Implemented improvements and efficiencies in production and traffic management processes. • Allocated projects to staff and freelance creatives, matched briefs to their strengths and managed their workloads. • Scheduled use of internal post-production facilities to ensure maximum efficiency. • Managed all budgets and negotiations, created estimates, secured client approval. Provided financial reports and forecasts. • Ensured compliance with legislation, editorial policy and production guidelines. • Leadership and development of the production team, including performance appraisals. NOTABLE ACHIEVEMENTS: • Traffic managed promotional campaign for Monty Python Live. Successfully created a wide range of on- and off-air assets (including promos, BEOPs, Bugs, breakdown slides, online pre-rolls and Vines) in just 4 weeks from brief to final delivery. Liaised with playout to negotiate bespoke delivery workflow to ensure TX was met. Planned, monitored and reported on budgets and timelines for evolving deliverables list. • Collaborated with business development manager at UKTV to trial and launch premium rate on-air competitions.


Teacher of Media Studies

Twyfor Cofe High School

Aug 2013 - Feb 2014
  • Taught Media Studies at GCSE and A Level across Years 10 - 13


Teacher of Media & Film Studies

William Morris Sixth Form

Aug 2012 - Aug 2013
  • Taught Media Studies and Film Studies at GCSE and A Level.


Creative Media Assistant & Online Systems Developer

William Morris Sixth Form

Jun 2011 - Aug 2012
  • Developed the school's online learning technology, e-portfolio platform, website and social media presence. Supported media students and staff in use of camera equipment, Final Cut Pro and Adobe Creative Suite. Produced video marketing assets for school website.


Creatives Consultant

Dale Evans Broadcast Recruitment

Mar 2011 - Jul 2011
  • Identified and sourced freelance and permanent staff for the television broadcasting industry - including creatives, designers, editors and production talent.


Production Lead Emerging Networks EMEA

Discovery Communications

Dec 2008 - Jan 2011
  • Managed the planning and production of all on-air promotions, channel branding, sizzle & sales reels for seven pan-EMEA channels. Worked across multiple campaigns, channels and production cycles on a daily basis. • Developed and maintained relationships with production companies, freelancers and suppliers and sourced new creative agencies and suppliers. • Maximised departmental budget and managed all negotiations and rate cards with facility houses and external production companies. • Built productive relationships with stakeholders across the business, including international colleagues. • Allocated projects to and supervised freelance creatives. Commissioned promos from production companies. • Financial management – from annual budget reporting and forecasting to costing individual promos and shoots. • Created and reviewed workflow processes and procedures. • Leadership and development of the production team. • Production managed and supervised on-air shoots. NOTABLE ACHIEVEMENTS: • Project managed on-air launch of new crime channel in EMEA. Liaised with US and UK colleagues to source and customise existing elements, keeping original production costs to a minimum. • Oversaw rebrands of SD and HD channels using external agencies, closely monitoring budget and deliverables. • Production managed talent shoots, processing international talent requests to ensure time with talent maximised, local needs met and shoot cost efficient.


Production Manager Animal Planet UK & EMEA

Discovery Communications

Apr 2007 - Dec 2008
  • Managed the production of promos, continuity and interstitial content for Animal Planet across 50 countries. • Worked with the Creative Manager to create monthly highlights and schedules. • Supervised production of all on-air material by freelance producers and external agencies. • Responsible for annual budget of £1.5 million. Compiled reports and business plans, monitored quarterly and yearly expenditure. • Oversaw sponsorship and commercial projects. • Production managed and supervised on-air shoots. • Facilitated promo sharing between international regions. NOTABLE ACHIEVEMENTS: • Reviewed production processes resulting in cost reductions of over 30% in continuity production and negotiated savings of 25% in continuity voice over. • Implemented complete channel rebrand simultaneously across all UK & EMEA feeds. • Pitched, researched and assistant produced a series of short films shot at a Namibian wildlife sanctuary.


Production Manager FX UK

Fox International Channels Ltd

Jun 2006 - May 2007
  • Production managed all on-air material, working in a close-knit in-house production team. Scheduled producer and designer time and booked all in-house and external edit facilities, freelancers and voice over. Production managed promo shoots and co-ordinated production and delivery of television commercials. Produced continuity - wrote & edited scripts, directed voice over and supervised graphics. NOTABLE ACHIEVEMENTS: • Set up procedures to run fledgling department. • Collaborated with creative director to create promotions and continuity strategy that delivered targeted, creative promotions from limited resources.


Production Co-ordinator UK On Air

Discovery Communications

Dec 2004 - Jun 2006
  • Responsible for the production of fifteen promo campaigns per month across five channels. Provided support to four promo directors, scheduled production dates and delivery times, managed budgets, negotiated fees and rates and ensured all material went on air correctly and to schedule. Played a key role in the on-air launch of Discovery HD.


Production Assistant

Famous Flying Films Ltd

Aug 2002 - Dec 2004
  • Assisted the Supervising Producer and Line Producer on 52 x 10 min pre-school stop-motion animation series 'The Koala Brothers'. • Production Co-ordination - arranged voice recordings, storyboard artwork, tape deliveries, transfers, track reading and dope sheets. Produced daily progress reports. Liaised with camera, model and puppet departments to order equipment and materials as required. • Budget and financial duties - assisted the line producer in producing budgets, cost reports and other financial reports; raised purchase orders, processed invoices, made payments and managed petty cash. • Post-Production – liaised with music, dubbing, QC and mastering facilities; ensured delivery of tapes and materials; prepared paperwork (inc. scripts and stills) for delivery to broadcasters. • Maintenance and repair - organised dispatch and repair of faulty equipment & ensured its speedy return. Worked with puppet dept and puppet manufacturers to ensure all puppets were maintained and available for use.



Graduate Teacher Programme

West London Partnership

Aug 2012 - May 2013
  • Graduate Teacher Programme – Qualified Teacher Status (Outstanding), Media Studies


Radio Film Television Studies with Media and Cultural Studies

Canterbury Christ Church University

Aug 1999 - May 2002
  • BA (Hons)