Erin Reynolds

Optical Assistant

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  • LocationLondon, United Kingdom

Skills

 

  • Packaging
  • Advertising
  • Branding
  • Print Design
  • Websites
  • Typography
  • Brand Design
  • Brand Identity
  • Design
  • Logo Design
  • Excel
  • Illustrator
  • Indesign
  • Photoshop
  • Word

Work history

Currently

Optical Assistant

Specsavers

Aug 2015
  • The store I am working at in London is on a far bigger scale than the one I was working at in New Zealand. This has helped increase my knowledge of customer service and sales techniques. As it’s a big sales team it has also helped me become more of a team player, we all work well together. Quite often I am top sales person of the week. I was an Optical Assistant at Specsavers, which included assisting customers with selecting appropriate frames and helping them to understand all of the deals and offers Specsavers had on offer at the time. My role also involved explaining different lens options and added extras they could include with their glasses. I carried out other tasks on a day-to-day basis, such as repairing glasses, booking appointments, answering customer queries, answering the phone and dealing with payments. Achievements: Working at Specsavers has given me excellent customer service skills and greater confidence in using these skills. I was trained throughout my time working at Specsavers, completing a series of courses that taught me about the company and optometry in general, which then helped me give customers the best experience in store.

2016

Optical Assistant

Specsavers

Aug 2014 - Jun 2016
  • Specsavers in Central London: (September 2015 till current) Job Title: Optical Assistant. The store I am working at in London is on a far bigger scale than the one I was working at in New Zealand. This has helped increase my knowledge of customer service and sales techniques. As it’s a big sales team it has also helped me become more of a team player, we all work well together. Quite often I am top sales person of the week. NZ Specsavers Responsibilities: I was an Optical Assistant at Specsavers, which included assisting customers with selecting appropriate frames and helping them to understand all of the deals and offers Specsavers had on offer at the time. My role also involved explaining different lens options and added extras they could include with their glasses. I carried out other tasks on a day-to-day basis, such as repairing glasses, booking appointments, answering customer queries, answering the phone and dealing with payments. Achievements: Working at Specsavers has given me excellent customer service skills and greater confidence in using these skills. I was trained throughout my time working at Specsavers, completing a series of courses that taught me about the company and optometry in general, which then helped me give customers the best experience in store.

2014

Graphic Designer

Show Circuit

Mar 2014 - Aug 2014
  • Show Circuit Responsibilities: Throughout my time at Show Circuit I was part of the design team. This included designing layouts for articles and advertisements for the magazine. I corresponded with the editors via email everyday to make the articles the best they could be. I also corresponded with the clients who had advertisements in the magazine, to make sure that what I was designing was best for their companies needs, but also fitted with our design specifications. Achievements: Working at Show Circuit was an amazing opportunity for me; I gained more design techniques and skills, which has benefitted me greatly and made me a better designer. Our deadline for the magazine was 6 weeks, which lead me to gain even better time management skills to make sure everything was done for the specific date.

2013

Graphic Designer

Hey Smarty Pants

Jan 2012 - Jan 2013
  • Hey Smarty Pants Responsibilities: Throughout my time at Hey Smarty Pants I was given certain design tasks to achieve, such as taking photos of Helene’s previous work, touch ups, text and design corrections and design layouts for certain design projects. I also manned the office in the absence of Helene. Achievements: Working at Hey Smarty Pants has shown me the industry perspective of design strategies I have learned at university. I gained more knowledge and skills that has benefitted me and made me a better designer.

Education

2013

Graphic Design Visual Communication Design

Massey University Wellington

Mar 2010 - Sep 2013
  • Bachelor of Design in Honours