Estelle Beauland

Web Editor Freelance

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  • LocationRoma, Italy

Skills

 

  • Fashion
  • Design
  • Excel
  • Office
  • Word
  • Autonomous Worker
  • Sewing Skills
  • Hand Sewing Techniques
  • Autonomy/judgement/decision Making
  • Translating French
  • Translating Italian

Work history

Currently

Web Editor Freelance

Sardinias and Excite

Sep 2015
  • Sardinias: Translate italian articles in french in the way to develop the french website. Need as well to personalise french articles for the french market. Excite: Create articles and photogaleries in the way to develop the french market.

2015

Assistant Contracting Manager

Smartbox

Mar 2015 - Aug 2015
  • Duties and responsibility: Product Development Switzerland in symbiosis with preexisting partner and prospect. Contacting potential new partners through email and phone, in order to include them in the 2015 Smartbox collection. Partner care Proofreading and correcting French version of the contracts, general conditions and Swiss boxes. Objectives achieved: Problem-solving and multitasking abilities. Good relationship with the partners and clients through telephone and email. Ability to work in a team in manifold situations in which the collaboration was essential among the different figures

2013

Contact Centre & Admin Agent Customer Care Assistant Sales Mentor

Hesc

Jan 2012 - Aug 2013
  • Duties and responsibilities: Customer care and assistance for Hertz with the objective to satisfy the customer in a rapid and exhaustive way, while maintaining high levels of service for different requests such as: booking and sales services, informative applications, customer care, management of practices, specialist support, promotion and sale of services and additional products (up-selling and cross-selling). Team leading and coaching for the organization of the new resources of the French market. Administrative work. Objectives achieved: Maturation of the abilities to work in a team in manifold situations in which the collaboration was essential among the different figures and with various shifts. Maturation of the problem solving ability also working in a stress situation, tied up above all the relationship with the public. Customer orientation. Maturation of the communication, sale and promotion abilities. Problem solving and multitasking ability