Work history
Marketing Manager
Gateshead, UKFull Time
Part-time, remote marketing manager. I comply to a strict budget, and devise and write copy for relevant, engaging and compelling materials for community distribution in order to drive sales. I use Adobe InDesign and Illustrator to do so. Until my relocation to London, I worked as an in-store retail assistant. I stayed true to the small, community pharmacy culture, and interacted with patients and customers showing an exceptional and discreet level of customer service. I dealt with various, and varied concerns. I ensured adequate stock levels and checked invoices.
Operations Manager
- Sheffield, United KingdomFull Time
Trainee manager - upmarket bars/restaurants. My role here was wide-ranging. I organised and supervised the shifts of waiting and cleaning staff and was responsible for coordinating the entire operation of the restaurant when on duty. Ensuring high standards of quality control, hygiene and health and safety, and employers’ adherence to company dress codes and service standards was an eminent part of remit, the successful managements of which necessitated a high level of interpersonal skills, tact and diplomacy. Skills, which were again drawn upon when it came to recruiting, training, and motivating staff. A strong staff was essential in providing the best possible customer service. Impeccable administration skills were too essential. It was incumbent on me to prepare shift briefs and provide the daily revenue report for Head Office at the end of the day. Marketing skills proved useful, since I was responsible for the performance of the restaurant, and for devising plans to improve profits, start developments and sales. With a view to successfully achieving this I personally conceived promotional material, events, discount policies and had input in the wording, layout and appearance of menus. I also introduced a newsletter for which I wrote all of the copy and did the photography myself.
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Skills
- 2+ Languages
- 10. Indesign
- Photograpy
- A Friendly Personality
- Efficient Time Management and Prioritizing Things
Education
Modern Foreign Languages and Cultures
- Sheffield, United Kingdom
Studied modules in:
Actualités Françaises - In which I studied the phogoraphic series HYPER by Denis Darzacq.
Adaptations and Transformations - Of Spanish Literature to Film, i.e Benito Pérez Galdós Tristana and the reimagining of it for Luis Buñuel's film. During this module I also acted as the scriptwriter for a group work project, where we created a film based upon Benito Pérez Galdós' 'Doña Perfecta'. I also documented the creative process through photography - used in the group's final presentation, and personal projects too.