P/T reservations agent (on the phone) for a collection of high-end restaurants in London. Being the first point of call for these restaurants means having a professional, understanding and engaging phone manner.
Diary, travel & inbox management for the Head Chef / Owner. Updating in-house database & Excel for suppliers, recipes, stock & payroll. First point of call for all staff issues - hours, absence, sickness, training days. Ordering stock, accounts reporting, costings, stock take, delivery logistics, supplier queries and payments - via in-house database & Excel. Working with the off-site accountants and point of sale providers.
Intense diary and travel management. Planned all complex travel arrangements, including the King Khalid Award for Responsible Competitiveness in Saudi Arabia, four World Economic Forum’s.
Heavy inbox, travel and diary management. Cross diary management with two other senior directors. Planned the KD’s trip to Cannes for the annual New Directors showcase. Expenses to accounts and other secretarial support as required.
Managed, co-ordinated and purchased gold and silver jewellery to sell to clients, (H. Samuel and Ernest Jones). Negotiated the sale price of gold and silver with buyers, suppliers and manufacturers. Developed, sourced and supplied four silver ranges, an important new opportunity in an area BJB traditionally had no expertise in