fay trier

Customer Service.

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  • LocationLondon, United Kingdom

Skills

 

  • Events
  • Administration
  • Assistant
  • Customer Support
  • Data Entry
  • Email Handling
  • Event Planner
  • Office Management
  • PA
  • Wordpress
  • Square Space
  • Diary and Travel Management

Work history

Currently

Customer Service

Zuma Restaurant Collection

Sep 2015
  • P/T reservations agent (on the phone) for a collection of high-end restaurants in London. Being the first point of call for these restaurants means having a professional, understanding and engaging phone manner.

2015

PA to Head Chef & Owner

The Table

Jan 2014 - Jan 2015
  • Diary, travel & inbox management for the Head Chef / Owner. Updating in-house database & Excel for suppliers, recipes, stock & payroll. First point of call for all staff issues - hours, absence, sickness, training days. Ordering stock, accounts reporting, costings, stock take, delivery logistics, supplier queries and payments - via in-house database & Excel. Working with the off-site accountants and point of sale providers.

2013

EA of CEO

Accountability

Jan 2010 - Jan 2013
  • Intense diary and travel management. Planned all complex travel arrangements, including the King Khalid Award for Responsible Competitiveness in Saudi Arabia, four World Economic Forum’s.

2009

PA to Knowledge Director

Saatchi Saatchi

Jan 2007 - Jan 2009
  • Heavy inbox, travel and diary management. Cross diary management with two other senior directors. Planned the KD’s trip to Cannes for the annual New Directors showcase. Expenses to accounts and other secretarial support as required.

2005

Account Manager

BJB Imports

Jan 2003 - Jan 2005
  • Managed, co-ordinated and purchased gold and silver jewellery to sell to clients, (H. Samuel and Ernest Jones). Negotiated the sale price of gold and silver with buyers, suppliers and manufacturers. Developed, sourced and supplied four silver ranges, an important new opportunity in an area BJB traditionally had no expertise in

Education

2016

Psychosexual Therapy

Tavistock and Portman NHS Foundation Trust

Jan 2016 - Jan 2016
  • Psychosexual therapy

2007

Creative Writing

Plymouth University

Sep 2006 - Jun 2007
  • Creative Writing