Fergus Small

Community & Production Manager

  • LocationLondon, United Kingdom



  • Advertising
  • Marketing PR
  • Copywriting
  • Editing
  • Account Co-ordinator
  • Account Management
  • Brand Management
  • Client Services
  • Pitching
  • Problem Solving
  • Project Management
  • Social Media Marketing
  • Production
  • Relationship Management
  • Content and Media Writing

Work history


Community & Production Manager

Canoe Inc

Jul 2014
  • Account Management; - Client Briefing; - Client Relationship management; - Liaising between client & creative; - Collation of media coverage - both print and digital; - Press-book and highlight report production; - Press-release & E-Shot copy writing & editing; - Management of media relationships; - Reporting. Social Media Management & Digital Content Creation: - Social Media strategy and planning; - Content Creation & management - both in house and on behalf of clients; - Website content production; - Creation, Implementation and management of digital brand guidelines; - Reporting. Production Management: - Senior level client facing and supplier liaison; - Project Management; - Creative briefing; - Production; - Event conception, production & management; - Budget Management.


Sales Supervisor

Buller Ski Lifts

Apr 2011 - Nov 2011
  • Overseeing of all lift- ticket and product package sales across ticketing and retail outlets; Training and management of customer service team; Upholding company policies and procedures and working in a direction that is financially beneficial to the company.


Safari Sales Coordinator

Destination Lapland

Dec 2010 - May 2011
  • Designing and conducting sales presentations; Management of social media pages; Client, supplier and external tour operator liaison; Excursion guiding.


Account Manager

The Media Buzz

Apr 2008 - Dec 2008
  • Aiding design, implementation and monitoring of online business to business E-mail marketing campaigns for a range of clients - from small companies to international brands; Building and developing relationships with key clients with the intent on securing future business; conducting creative briefs with both client and in-house design team; strategic evaluation and monitoring of campaign results.


Office Assistant

Orla Kiely

Aug 2005 - Sep 2007
  • Credit Control (accounts receivable); Stock management and shipping; Order processing; Sample sale coordination in both London and New York.



Strategic Marketing Communications

Ecole Supérieur De Commerce et Management

Aug 2013 - Jul 2014
  • Advertising, Marketing, PR, Brand Management, Negotiation, Social Media Metrics, Sponsorship, International Communications Theory


International Marketing Communications Strategy

University Of Greenwich

Aug 2013 - Jul 2014


    English Language and Communication

    Kings College London

    Aug 2004 - May 2007
    • The Language Of Advertising, Sociolinguistics, Creative Language, World Englishes, Communications Theory