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Fern Sayer

Research Assistant

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About me

I believe I am an energetic person who is hardworking and extremely organised, and capable of working well under pressure. During my previous job roles, I have demonstrated excellent communication skills with customers; achieving high levels of customer service, but also with fellow work colleagues, creating a strong team unit. However, when required I work well independently, managing and completing tasks to the best of my ability. I am a highly adaptable individual who enjoys challenges and personal development

Skills

  • Customer Care
  • Sales Assistant
  • Customer Communication
  • Media Monitoring
  • Research
  • Client Communication
  • Data Input

Work history

Currently

Sales Advisor

Jojo Maman Bebe

Nov 2015
  • Full Time
  • • Updating and completing KPI’s in trading folder and financial reports • Achieving sale targets • Creating and upholding exceptional customer service • Maintaining excellent communication within the team unit • Organising and deal with banking and coinage • Keeping up to date with special promotions and putting up displays • Stock control checks • Working with established guidelines with brands • Merchandising stock to a high level to help increase sales

2017

Researcher

DIARY directory

Sep 2016 - Jan 2017
  • London, United Kingdom
  • Internship
  • • Researching developments and changes within the fashion and beauty PR industry • General communications with key companies and brands within the industry, for example : Karla Otto, Estee Lauder Companies and M&C Saatchi • Communicating with key PR contacts with team member updates • Media monitoring for key industry news • Corresponding with In-house and PR companies for event details • Setting up subscription leads • Data input on the company’s database • Delivering excellent customer service to our subscribers

2015

Sales Advisor

Laura Ashley

Jul 2014 - Aug 2015
  • Full Time
  • • Creating and upholding exceptional customer service • Inputting a personal yet professional opinion with interior ideas to customers • Resolving problems which arise in a prompt, efficient and discreet manner • Assisting solutions to customers practical problems with curtains and blinds • Maintaining excellent communication with my fellow colleagues • Merchandising stock to a high level to maximise sales through window displays and on the fashion floor • Achieving sale targets which have been set • Opening Interest free credit and store credit cards

Education

2014

B.A (hons) Fine Art

Plymouth University

Sep 2011 - Sep 2014
  • Plymouth, United Kingdom