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I believe I am an energetic person who is hardworking and extremely organised, and capable of working well under pressure. During my previous job roles, I have demonstrated excellent communication skills with customers; achieving high levels of customer service, but also with fellow work colleagues, creating a strong team unit. However, when required I work well independently, managing and completing tasks to the best of my ability. I am a highly adaptable individual who enjoys challenges and personal development
• Updating and completing KPI’s in trading folder and financial reports • Achieving sale targets • Creating and upholding exceptional customer service • Maintaining excellent communication within the team unit • Organising and deal with banking and coinage • Keeping up to date with special promotions and putting up displays • Stock control checks • Working with established guidelines with brands • Merchandising stock to a high level to help increase sales
• Researching developments and changes within the fashion and beauty PR industry • General communications with key companies and brands within the industry, for example : Karla Otto, Estee Lauder Companies and M&C Saatchi • Communicating with key PR contacts with team member updates • Media monitoring for key industry news • Corresponding with In-house and PR companies for event details • Setting up subscription leads • Data input on the company’s database • Delivering excellent customer service to our subscribers
• Creating and upholding exceptional customer service • Inputting a personal yet professional opinion with interior ideas to customers • Resolving problems which arise in a prompt, efficient and discreet manner • Assisting solutions to customers practical problems with curtains and blinds • Maintaining excellent communication with my fellow colleagues • Merchandising stock to a high level to maximise sales through window displays and on the fashion floor • Achieving sale targets which have been set • Opening Interest free credit and store credit cards