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Managing a busy design and brand consultancy studio.
Festival planning and management for over 1000 participants per week. Implementation of PR, social media and marketing strategies resulting in stronger ticket sales and higher attendance. Content creation for website, email newsletter and intranet for staff and volunteers.. Implementation of operational procedures and timeline, task assignments, to improve department communication and collaboration. Departmental communication, relations, budget analysis, forecast and planning. Recruitment, training, safety, communication and team building for 120 staff and volunteers. Managing customer enquiries, assistance, feedback and satisfaction.
Event planning and management from creation to successful conclusion. Venue, band, performance and photographer negotiation, booking, co-ordination and communication. Artwork requests, briefing, costing and quality control of marketing Marketing, social media, website content updates, weekly newsletter creation and distribution. Staff training, scheduling, security, and communication. Workshop and Event budgeting, income and costs (profit and loss), ticket pricing and sales.