Flavia Collina

Tour Leader/guide

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  • LocationLondon, United Kingdom

About me

 

Confident and multilingual graduate. Autonomous, motivated and fast-learner, with extensive organisational skills, ability to meet deadlines and an international background which unables me to fit diverse environments and situations and to deal effectively with different cultures and people, demonstrating excellent team working skills. I completed MA degree in Modern, Comparative and Post-colonial Literatures (School of Foreign Languages and Literatures) at the University of Bologna. I specialized in the study of English and Russian and, throughout my education, I have participated to three different programs for studying abroad: I have been an exchange student in Russia twice (in Kursk and in Moscow) and an affiliate student at UCL where I spent last year of master degree. Thanks to these formative experiences, I had the chance to work and study in different environments, often hostile to me because distant to my background, gaining the ability to quickly adapt to any kind of situation and to manage problems independently. In the past two years, I have been working as tour leader/guide in Italy, with the chance of travelling abroad. Moreover, I have been working as event assistant with temporary contracts for important event agencies based in Rome, dealing with events organization process and providing excellent customer service for clients and guests. Also, during my education, I have been an intern for a school of languages located in Bologna where I also covered back office duties together with tasks as events and language assistant. In my past work experiences, I had the chance to manage social media with the aim of promoting both the event agency and the school of languages. From that moment on, I developed an interest in marketing and in the strategy we can use to create the image of a company or a brand and to make it as popular as possible. This also brought me to enrol in a short course on Social Media Marketing at London College of Communication (UAL). I enjoy communicating with people especially about subjects I am really passionate of, as when at UCL I delivered lectures on literary topics and I loved sharing my ideas and point of view with other students. As regards as my persona interests, I spend most part of my spare time listening to music, reading, watching movies and tv series and managing social networks . As demonstrated by my attitude for travelling and living new adventures, I am far-reaching and I aim to push my resources and opportunities to the limit. Because of this, I always strive for the top and I put in everything I do all my professionalism, passion and a huge enthusiasm.

Skills

 

  • Fashion
  • Advertising
  • Events
  • Film
  • Marketing PR
  • TV
  • Excel
  • Office
  • Powerpoint
  • Word
  • Languages
  • French
  • Spanish
  • English
  • Italian
  • Russian

Work history

Currently

Tour Leader & Guide

Free-lance

Aug 2014
  • Customer services: managing groups of tourists/businessmen by taking care of every aspect of their stay in Italy or abroad. Language assistant: providing translations for clients travelling in foreign countries. Organisation assistant: supporting the event team in the organisation process.

2015

Event Assistant

MP Group

Mar 2015 - May 2015
  • Back-up in the organisation and management of Enel Pavilion at Expo 2015. Social Media Marketing: promoting through social networks the events running in Enel Pavilion. Back office duties: keeping databases organized in Excel files, creating Power Point slideshows.

2012

Intern

ARCA Bologna

Mar 2012 - Jun 2012
  • Back office duties: keeping students data organized with records of their courses, applications and achievements. Language and teaching assistant: support the teaching team during classes ans social events. Social Media Marketing: promoting the school activities through facebook and twitter; keeping up-to-date the school website.

2010

Event Assistant

Retecamere

Mar 2010 - Mar 2010
  • Back up in the organisation of international event “Coltiviamo il Futuro". Back office duties Keeping in touch with event attendants Promoting the event

Education

2015

Foreign Languages and Literatures

University of Bologna

Aug 2012 - Apr 2015
  • Modern, Comparative and Foreign Literatures

2012

Foreign Languages and Literatures

University of Bologna

Aug 2009 - Nov 2012
  • Foreign Languages and Literatures