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• Responding to customer queries over email and phone in a timely manner • Contacting suppliers for company related queries • Filing claims with delivery couriers • Handling all faulty stock • Processing all online returns back into the system • Writing for the company blog and assisting with social media management • Using Polyvore to drive traffic to the website • Office management • Providing support for the online department
• Managing social media channels • Writing copy • Arranging travel and accommodation for the CEO • General administrative support • Carrying out company campaigns • Organising meetings • Diary management
• Managing a team of writers • Generating fresh ideas • Arranging interviews • Writing and editing copy • Ensuring copy is free of errors • Communicating with the photojournalists for the best visual content
• Posting content for social media channels • Writing copy • Analysing the performance of the social media channels • Arranging competitions • Assisting with administrative tasks