Francesca Boulding

Lingerie Assistant Merchansider

  • LocationLondon, United Kingdom

About me


I am a business graduate from the London College of Fashion offering customer and commercial experience. Highly proficient in communication and problem solving, I am currently looking for a customer-facing role, different from Merchandising where I can apply my strong organizational skill-set whilst developing my administrative responsibilities.



  • Fashion
  • Excel
  • Word

Work history


Lingerie Assistant Merchansider

Marks and Spencer

Sep 2014
  • Being an Assistant Merchandiser for Lingerie at M&S, a significant part of my role is to review trade on a weekly basis, flexing intake requirements in reaction to sales performance and availability. Using analysis of sales, forward trends and customer profile, I work closely with the buyers to create a compelling product offer and depth of range. I prepare sales and stock plans in conjunction with OTB and shape of chain. I implement promotions in reaction to trade or national events. It is important to build good relations with suppliers, to ensure a regular flow of merchandise, negotiating deliveries to meet important store launch dates. Checking order confirmations for accuracy, communicating discrepancies to suppliers and maintaining an updated database is vital to a smooth operation. Liaising with other departments within the business is vital in ensuring the business is working to one message through internal intranet, e-commerce and marketing channels, for example, promotion of goods and targeted customer emails.



Studio Cambridge Language School

Jan 2014 - Jul 2014
  • Meeting and greeting students, group leaders and agents of all nationalities. Answering inquiries in person, by phone and on email in a professional and courteous manner. Providing or sending out information. Organising excursions, handling payments and arranging couriers. Answering, screening and forwarding phone calls. Keeping reception tidy and well presented. Sorting and distributing post.


Pourcement Intern

Justwise, Donggaun City China

Aug 2013 - Aug 2013
  • Exposure to the mass manufacturing process, scale and culture in Industrial China. Meeting clients to present in-house ranges (bedroom and living room furniture), suggesting design features and material alternatives tailored to their customer and market position. Coordinating production planning, quality control and shipment of goods to the US/Europe from several manufacturers,. Exposure to JustWise’s subsidiary business, the production of mixed medical textile equipment, specific to ‘Cut and Sew’, for global medical giants, Bayer, Roche, Johnson & Johnson. Other experience includes factory visits and client exchange concerning design specifications and quotes.


Trainee Assistant Merchandiser Sports Business Placement


Jun 2011 - Jun 2012
  • Similar Job Responsibilities to present Marks and Spencer role.


Store Associate


Sep 2010 - Jun 2011
  • Serving customers and driving sales to meet and exceed targets. Offering customers style and trend advice, highlighting newness and accessory add-ons. Working within a team to provide smooth operations in a highly focused customer environment.


Sales Associate

Laura Ashley

Mar 2006 - Jul 2010
  • Providing exceptional customer service through excellent selling technique. Gaining experience of Home and Womenswear through customer engagement and product knowledge material. Developing leadership through training responsibilities used to encourage, support and motivate individuals. Updating visual merchandising guidelines on a weekly basis. Completing administrative tasks, such as manual replenishment.



Fashion Management

London College of Fashion

Aug 2011 - Jun 2013
  • My Course included modules in Buying and Merchandising, Finance, Marketing, Sustainability, Branding and Retail Management


Art Foundation

Cambridge Regional College

Aug 2008 - Jun 2009
  • Course included exporing a range of art mediums, then taking the course in the direction of your choice. I chose to use Textiles to explore and make homewares


D&T Textiles, Business and Psychology

Long Road Sixth Form College

Aug 2006 - Jun 2008
  • I studied Design and Technology Textiles, Business and Psychology at A-Level


Maths, English, Science, History, Textiles, PE

Chesterton Community College

Aug 2001 - May 2006