About me

I am a motivated woman who wants to make her contribution to the company. The years of study in Italy are the basis of my knowledge, but the years in London are the ones that formed me the most. The desire to grow and try new challenges has brought me here in London. I have years' experience in culture industry and hospitality, they have increased mostly my organizational skills, ability to interact and work with collegues and stress managment. I believe the knowledge and skills built up during this time make me the perfect candidate for the role. I am confident that I can bring this level of success with me to your company.

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Work history

Customer Service SupervisorLondon Transport Museum
Jun 2021London, United KingdomFull Time
Duty Manager Duty Cashier Monitoring efficiency of employee Roster management EPOS system knowledge Operational Event Planning Management daily responsibility
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VISITOR EXPERIENCE ASSISTANTThe Wellcome Collection
Apr 2021London, United KingdomPart Time
-Welcoming visitors to the museum at the entry desk or ticket office -Issuing tickets and guides -Showing visitors how to use touch screens and other interactive equipment -Supervising the behaviour of visitors and cautioning any who break the rules -Providing information and answering questions -General administration tasks, such as bookings, answering e-mails, letters and telephone calls

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Skills

• Interpersonal Skills
• Leadership
• Problem Solving
• Research
• Customer Care
• Microsoft Officce
• Stress Management
• Organisation

Education

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Master’s Degree IN ART HistoryUniversity of Rome Tor Vergata
Oct 2014 - Mar 2017Rome, Italy
Thesis topic: investigation of the relationship between the Public Administration of the city of Bari and Contemporary Public Art.
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Bachelor's Degree in Science of Cultural Heritage University of Bari Aldo Moro
Oct 2009 - Feb 2014Bari, Italy
Thesis topic: study of the surrealist Leonor Fini.