Francesca Cristalli Clava

Personal Assistant/Office Manager

  • LocationLondon, United Kingdom



  • Advertising
  • Events
  • Marketing PR
  • Music
  • Administration
  • Creative
  • Management
  • Communications
  • Excel
  • Office
  • Word
  • Social Media

Work history


Personal Assistant & Office Manager

Wildlife Entertainment

Feb 2016


Day to day Artist Manager

Machine Management

Jan 2015 - Feb 2016
  • • Update and manage complex diaries and schedules • Book and coordinate travel with the ability to manage large scale last-minute changes • Manage budgets for video shoots, recording sessions, rehearsals • First point of contact for the artist: filter invitations and business proposals • Communicate and liaise with all teams working with the artist


Synchronisation Manager


Aug 2014 - Jan 2015
  • • Proactively drive sales through networking and developing relationships with key industry contacts • Proactively seek out synchronisation and promotional opportunities for writers and artists and expertly negotiate fees and terms • Fully service clients with music searches, clearance assistance, negotiations, events, playlists in a timely manner • Brief in bespoke composers for custom jobs and artists for commissioned cover version from the catalogue • Liaise with and advise the in-house A&R department with the prospect of scouting and approaching potential new signings • Scouting bespoke composers ensuring they complement the roster


Licensing & Synchronisation Executive


Mar 2013 - Aug 2014
  • • Point person for all writers’ approvals, dealing with requests from the UK, international offices and global network of sub publishers, as well as smaller UK based requests • Point person for managers and artists on the roster • Respond to and manage all approval requests ensuring quotes/suggested fees are appropriate, engaging with artists and clients on a professional yet friendly manner • Process all paperwork, both for reactive and proactive sales generated by the whole UK team • Key point person for the global sub-publisher network, keeping a keen eye on territory developments and ensuring optimum fees are being negotiated • Leader on synchronisation briefs from the company’s global network of sub-publishers


Department Assistant


Apr 2012 - Mar 2013
  • • Assist marketing executive in delivering on and offline promotions, uploading content to website, EDMs, collating and delivering physical mail outs • Assist marketing executive with event organisation, such as sourcing venues, preparing guest lists, entertaining guests on the night




Jun 2011 - Apr 2012
  • • First point of contact for Imagem visitors and clients • Ensure a smooth running of the office • Direct calls and enquiries to members of staff • Liaise with suppliers and contractors, ensuring the service received is up to standards


Band & Tour Manager

Robots in Disguise

Sep 2010 - Jun 2011
  • • Liaise with booking agents, record label, accountants, lawyers, radio pluggers and press agent on a daily basis • Supported and advised the band prior and throughout their album release • Tour managing concerts in the UK and abroad, as well as drafting and chasing contracts and outstanding payments • Update the social media websites and oversee the band’s fanclub • Compile thorough check lists and spreadsheets for merchandise • Compile detailed day sheets and manage diaries for all members of band


Work Experience

Camden Crawl/traffic Marketing

Nov 2009 - Apr 2010
  • • Assist and support the team with day to day tasks • Contact promoters, venue managers, booking agents and bands in regards to the event preparation, production and the branding of Camden Crawl Events • Appoint street teamers to help promote local tours across the UK


Work Experience

The Orchard

Feb 2009 - Jun 2009
  • • Conduct daily checks in regards to album and track releases • Ensure releases are clearly labelled, copy-checked, noted and forwarded to the appropriate department • Prepare marketing notes and copy for digital music releases and media PR


Shared Service Agent


Sep 2007 - Feb 2008
  • • Establish a strong and trustworthy relationship with key customers and service providers by dealing with their enquiries promptly • Reserve and confirm reconfiguration of meeting rooms with customers • Act as main point of contact for High Profile Functions


Customer Service Representative & Team Leader


Aug 2005 - Sep 2007
  • Team Leader for Customer Service Representative Team (November 2006) Responsibilities: ? Prepare weekly rotas, ensuring roles are covered • Delegate operational tasks appropriately and ensure results are delivered timely and correctly, acting as a coach and guide to colleagues Customer Service Representative (September 2005) Responsibilities: • Provide high-standard front-line customer service support to all Accenture staff and clients • Provide on-site support for any AV or basic IT issue during meetings • Conduct regular floor walks, ensuring equipment is fully-functional and reporting any issue to the correct department



Music and Media Management

London Metropolitan University

Jan 2008 - Feb 2011
  • Music and Media Management



Music Publishers Association

  • The MPA Richard Toeman Scholarship Scheme is designed to support the progress of outstanding individuals within the music publishing industry; to encourage potential, or new, recruits to the industry to develop their skills and experience through study; and to encourage each year