About me

Multilingual recent graduate with MSc International Business from Leeds University Business School with a strong passion for the fashion industry. 6 months experience in the AllSaints Customer Experience department , currently employed as Office Manager for a Pharma company.

QuestionsProjectsExperienceTeam

Projects

• 6

  Bachelor's Dissertation: Financing the museum and communicating art at the Metropolitan Museum Of Art (New York)

Work history

Graduate Office Administrator
Feb 2017London, United KingdomFull Time
Managing administrative work and supporting the operations of all departments, while training on the pharmaceutical industry: assisting with marketing projects, handling customers’ complaints and adverse events (trained Pharmacovigilance responsible person), keeping HR records and documents archives.
Customer Services RepresentativeAllSaints
Sep 2016 - Feb 2016London, United KingdomFull Time
Solving issues and doubts about every aspect of the online and in store shopping experience, through responding to customers’ calls, emails and social networks.

Skills

• Complexity/problem Solving
• Flexibility
• Adaptability
• Client/customer Interaction
• Marketing
• Admin
• Customer Service
• Bilingual English/italian
• Internal/external Stakeholders
• Stakeholder Relationships

Education

MSc International Business (2:1)
Sep 2015 - Sep 2016Leeds, United Kingdom