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Responsible for acting as the team leader and ensuring that all Sales Assistants meet their targets. Duties: - coordinating and supervising the day-to-day sales efforts of the team - training and coaching team members on selling techniques - leading, directing and motivating the sales team - gaining a thorough understanding of every customers’ needs in order to offer them the best service - promptly handling customer complaints - studying and developing marketing strategies to increase sales together with Management team
Responsible for providing UX support to local businesses and self-employed professionals; creating personas, studying users behaviour, analysing insights, creating wireframes and prototypes, testing.
Stige Graphic Agency, Turin, Italy Responsible for developing marketing campaigns to promote printing and graphic services. Duties: - networking with stakeholders (customers, colleagues, suppliers and business partners) - communicating with target audiences and managing customer relationships - managing the production of marketing materials, including leaflets, flyers, newsletters - managing the production of web content on socials (facebook, linkedin, twitter) - writing and proofreading copy - organising and attending events such as conferences and exhibitions - conducting market research (using surveys) - monitoring competitor activity - analyzing consumers behavior (offline and online using Google Analytics) - support the marketing manager and the sales team
DIGITAL MARKETING AND SOCIAL MEDIA
GERMAN LANGUAGE AND LINGUISTICS