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-Voluntary role -Updating social media accounts for the society -Taking photos for Facebook, Instagram, Twitter -Updating the society's Snapchat story -Taking appropriate footage to be used in promo videos and Vlogs
- Stock replenishment and management. - Handling customer complaints. - Maintaining the store's excellent hygiene standards. - Upholding all store policy - such as 'Challenge 25'.
- Working as an integral part of the 'crew' in providing excellent customer service and brand experience. - Responsible for replenishing stock and maintaining high standards of merchandising. - Supporting and helping colleagues as well as quickly identifying and responding to customers needs. -Working behind the till and handling money. -Providing efficient service which maintained the company's high standards during peak, stressful times. (e.g Christmas, sales, etc.)
- Maintaining the highest quality of product consistent to brand standards. - Following all Company drink recipes and procedures. - Ensuring excellent levels of hygiene in the cafe. - Frontline greeting of all customers with fast, friendly, personalised service and developing a rapport.