Frida Poonsawat

Guest Relations Manager

  • LocationLondon, United Kingdom

About me


Qualified team player with a BA in Fine Arts., specialising in sculpture and textiles. Highly motivated and creative, adaptable with an excellent eye for visual detail and design. 9 years experience in; luxury customer service, luxury brand development, marketing, project management, event management, merchandising, staff training. Practical with a hands-on approach and a proven track record of meeting deadline, excelling at assigned tasks, remaining calm under pressure and excellent communication skill, with a knowledge of 3 languages, Now looking for a challenge in the creative industries where my passion lies.



  • Marketing PR
  • Visual Arts
  • Print Design
  • Design
  • Excel
  • Powerpoint
  • Word
  • Creative Direction and Development
  • Brand Development
  • Organisation
  • Quality Control
  • Buyer
  • Events Management
  • Feature Editing
  • Luxury Customer Service

Work history


Guest Relations Manager

The Point Paddington

Mar 2014
  • Office Concierge is the number one leading provider of Reception Management Services in Central London.


Project Development Manager

Kasemkij Hotels Thailand

Aug 2012 - Feb 2014
  • A national, fast growing luxury 58 deluxe hotel chain, including a nationwide chain of coffee shops and internationally distributed company magazine.


Senior Receptionist

Millennium Hotels

Aug 2007 - Jun 2012
  • Senior 4 star reception service and supervising,



Fine Art

University of East London

Sep 2008 - Jun 2012