Gabriella Harrow

Front of house/personal assistant

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  • LocationLondon, United Kingdom

Skills

 

  • Fashion
  • Client Services
  • Customer Services
  • Direct Sales
  • Management
  • Problem Solving
  • Excel
  • Office
  • Powerpoint
  • Word
  • Social Media

Work history

Currently

Front of House & Personal Assistant

Cristahlea

Jul 2015
  • I am currently working for a small Melbourne based fashion designer as front of house to their shop as well as assistant to the designer and director of the company. My main roles vary day to day with different tasks and goals set by myself and the director. I deal heavily with business tasks learning how to deal with wholesalers and a variety of different businesses on a daily basis. My main daily tasks involve being on the shop floor whilst still be able to multi task with other jobs that i have been assigned. on the shop floor I look after customer learning what they want and building relationships with customers, I also deal with sales, ecommerce and Visual merchandising the store.

2014

Store Supervisor

Issey Miyake

May 2011 - Nov 2014
  • Most recently I worked in a designer retail store ensuring that the day­to­day operation of the shop is efficient and effective, with the aim of bringing in the maximum profit possible. I worked for Issey Miyake for three years, starting as a sales assistant and working my way up to a supervisor position. Main Duties: • Achieving sales driven targets • Assisting with monthly, weekly and daily sales targets • Customer interaction with individual customer base and after sales relationship with customers • One to one customer styling • Providing excellent product knowledge to staff and customers • Visual Merchandising­ window and shop floor • Stock room duties­ including stock check, deliveries and replenishment • Working within and occasionally managing a small team, building wider relations with other stores, concessions and head office • E­commerce, dealing with the internet stock orders and queries made by e­mail • Staff training

2011

Model Booker

Flair Talent

Nov 2010 - Apr 2011
  • After completing a three month internship with Flair talent, I was offered a part­time position of 4­5 days a week depending on business requirements. I gained a great deal of office experience within this type of role. I managed both the promotional models account and the new faces account as well as dealing with both potential and returning clients. The role was fast paced and varied, involving model selection, client interaction, understanding and knowledge of job briefs and requirements. Whilst I was there I also created a new computer filing application, including template forms, spreadsheets, and word documents. Main duties: • Management and organisation of the model database • Using Office Outlook, Excel, Word, Photoshop and Power Point • Answering the office telephone, and making calls to models & clients • Answering email enquiries and putting together emails about upcoming jobs • General office administration, including filling, photocopying and data entry. • Booking models for jobs • client liaison

Education

2010

AS Level

Orpington College

Aug 2009 - Aug 2010
  • Business Studies, Media studies, English Literature

2009

ABC Level 2 Diploma in Fashion Retail

The London Fashion Retail Academy

Aug 2008 - Jun 2009
  • Fashion retail- styling, fashion history, visual merchandising, marketing, PR, Merchandising, Buying

2008

GCSE

Blackfen School For Girls

Aug 2003 - Jun 2008
  • Maths, English, Double Science, Art, Textiles, French, Statistics + pass in ICT