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Event design and on the day event management in the charity and education sector in addition to operational and venue management in the corporate sector for etc.venues. Tasks include management of staff and volunteers, team briefings, client services, Final details, invoicing, AV and operations.
In conjunction with Heart N Soul, Meet Me at The Albany and Tin Arts, successfully delivered a conference “with a difference” for an audience of Social Care Commissioners, CCG Commissioners, Local Government policy makers and Arts and Cultural providers. • Liaising with internal/external clients to ascertain their precise event requirements. • Managing on site staffing expectations including briefing, scheduling and debriefing all event Support Staff, Volunteers and Front of House team for the event. Managing and ensuring staff welfare breaks and rotation of the venue key personnel during the event. • Post event and on-the-day project management. Establishing and managing technical requirements for keynote speeches and various workshops. • Risk mitigation to ensure the event runs smoothly and efficiently.
Events Manager-etc.venues www.etcvenues.co.uk- A leading provider of specialist non-residential, city centre venues used for conferences, exhibitions, training and meetings. November 2016-Current • Responsible for planning and managing client events, including onsite support and events administration such as finalising details, upselling and invoicing events • General management of venue operations including providing AV and technical support, Facilities management, Food and Beverage management • Client services, managing and maintaining client relationships • Systems management for client requirements and invoicing
Events Assistant Manager and Front of House Co-ordinator— Heart N Soul www.heartnsoul.co.uk - A creative company for adults with learning disabilities “The Beautiful Octopus Club” - The Royal Festival Hall, “Squidz Club” and others. January 2014 - Current • Onsite & offsite event planning, communicating design ideas and analysing post-event follow up. • Liaising with high profile artists, such as EMMY award winning composer Michael Price; Creating lasting relationships and building exceptional level of trust among attendees, support staff, office staff and visiting artists. • Running site meetings to increase awareness to all stake holders of venue on-day layouts, enhancing ongoing relationships with venue managers. • Production and management creation of event related admin items including; delegate nameplate check in and registrations, creating complex schedules and event activity sign-up sheets for up to 3000 delegates per event. • Managing Health and Safety following on site risk assessment procedures. Ensuring that the front house areas were kept safe and accessible to the public and event visitors, managing any new risks that arose and communicating any issues clearly to all onsite staff. • Management, training and retention of Volunteers. • Monitoring and evaluating event performance based on database review and event feedback nodes. Presenting future improvement ideas back to the team in ongoing improvement cycles. • Maintaining accessibility in the broadest sense, particularly with regards to working with vulnerable adults with physical and learning disabilities.
Events Management for Marketing and Communications