Genevieve Etienne-Farrell

Team Secretary/Social Media Officer

  • LocationLondon, United Kingdom

About me


A passionate copywriter, freelance venue manager, and music lover.



  • Advertising
  • Marketing PR
  • Design
  • Excel
  • Office
  • Powerpoint
  • Word

Work history


External Services Officer

Housing Partnership

May 2014
  • Working as the External Services Team Secretary, I provide comprehensive administrative support to my team. Some of the tasks which I carry out are listed below. ? Despatching and completing the necessary requisition orders, and producing invoices ? Recording, filing, and actioning correspondence received within the team using various software systems, including Microsoft Office packages such as Word, Excel, and Access ? Providing a customer focused response to all enquiries received by telephone, email, and in person, in accordance with company service standards, policies, and procedures ? Organising, attending, and producing the agenda/minutes for team meetings. As well as representing the team at internal company meetings, and focus groups ? Updating and utilising databases, to produce, track, and analyse performance data ? Utilising reports and surveys to provide both quantitative and qualitative data that can be used for tracking performance


Founder & Editor

General Gen

Nov 2011
  • Working as the Editor of a music related blog which promotes artists from all over the World, including releases, videos, and interviews. My duties in this role are as follows. ? Composing written content, and regularly updating the blog with new releases, upcoming shows, and various other forms of information which are relevant to the theme ? Liaising with record companies, artists, and PR companies ? Regularly tracking how blog visitors are visiting the site, and how new content is being received through the use of Google Analytics ? Updating different social networking sites in accordance with new content and relevant information ? Researching into new marketing techniques to improve search engine optimisation and increase readership


PR Officer & Social Media

Jewellery Company

Aug 2012
  • Working mainly as a PR and Social Media Officer, and carrying out various forms of Marketing for Urban Revival. In this role, I carry out various tasks as outlined below. ? Attending events to assist in sales ? Producing written content for the companies’ various social media platforms ? Marketing the company’s products at events, and liaising with other businesses ? Conducting, tracking, and implementing social media strategies ? Communicating with the public; both potential customers and returning customers



Bachelor of Arts Honours English Language and Literature

University of Westminster

Aug 2011 - Jun 2014