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GW Global is boutique online luxury personal shopping company. My role was a senior assistant for the head of personal shopping. Main responsibilities: - Build and maintain the relationship with retailers and clients - Create looks based on the latest trends and client needs - Source items and developed social media content - Negotiate retail contracts - Manage sourcing and delivery of the products
• Met sales goals • Monitored shipping, alterations and any special requests to ensure customer satisfaction • Built and maintained repeat clientele • Assisted in the maintenance of all inventory in the stockroom and on the selling floor • Resolved all client problems and complaints quickly and effectively, ensuring client satisfaction
• Fashion styling • Advertorial and editorial digital styling • Photographic composition • Image development • Copywriting, PR and media planning • Fashion production management • Social media, blogging & commercial media presence • Dress and accessories heritage • Professional design portfolio • Research methodology