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A focus on communication and customer relations as well as efficiently assisting and directing members of the public within the Palace of Westminster. Chaperoning large groups around the Houses of Parliament. Using independent research to educate the public about the history and political significance of the building as well as answering questions visitors had about the inner workings of our political system.
Expanding the company’s existing tour locations across the UK through critical assessment and administration, catering for an American audience. Holding this position has aided me in the development of my research, analytical, organisation, and communication skills.
Waitressing, preparing light lunches, responsible for an electronic debit machine and the organisation of large groups in a fast paced environment. Polite communication with customers was essential, as well as being enthusiastic. Fundamentally the position taught me how to anticipate customers’ needs and meet deadlines whilst maintaining a professional front at all times.
Grading potatoes on a conveyor belt and in the field off a tractor. The position taught me how to withstand long hours at short notice with a mentality of enduring and preserving in hard physical labour.
Liaised with local primary and residential homes for various activities. Marketing and advertising new exhibitions through updating social media sites and speaking on BBC radio. Creating children’s activity logs to assist their learning and focus around the museum’s exhibitions. Maintaining the upkeep of local heritage sites within the island and completing archival work using current databases. The position developed my passion for learning, knowledge and teaching.