Energetic and pro-active self-starter with extensive experience as a HNWI Personal Assistant and also in the fields of Operations and Events. I hold a proven track record of providing exemplary levels of service to a broad range of delegates and high-profile individuals. I am able to create relationships, gaining an in-depth understanding of individual needs and requirements. Skilled at balancing needs and creating prioritisation in both personal and professional capacities. Highly effective in fastpaced work environments. After seven years with my present company, I am now looking to pursue an assistant / logistics role within a dynamic and creative organisation
Personal Assistant to CEO and Founder Ensuring the smooth running of the principal’s home and executive offices, global diary, business and personal travel planning. Creating agendas, taking minutes and managing meetings Planning of speaking events, private parties and charity functions Administration, visas, insurance, correspondence and filing Managing a junior PA and household / office staff Recruitment and HR management for global company Management of office, home and trading floor including IT systems, construction projects, refurbishment and renovation Assisting with the day to day running of the Greg Secker Foundation Managing all communication with principal’s partner, children, schools, medical centre etc. Coordinating luxury travel: cars, planes, helicopters, yachts Carrying out personal errands such as lunch/coffee runs, taxi bookings, filing and personal appointments Travelling with the CEO both domestically and internationally On call 24/7 as and when required Career Highlight: The Greg Secker Foundation Since 2013, I have taken an active role in the Greg Secker Foundation, a not for-profit organization committed to positively improving the quality of life for people and communities around the world. The Foundation is committed to creating a thriving community for victims of the 2013 Typhoon Haiyan that struck and devastated the municipality of Lemery in the Philippines. I work with the CEO and Foundation Board on fundraising initiatives, outreach and connection trips to the Philippines and the smaller youth work projects in the UK and South Africa the Foundation also supports.
Personal Assistant to the Managing Director at Learn to Trade Working with the MD in an operational role across all global regions and launching Learn to Trade into new European and African regions Travelling with the MD globally Managing the front of house, client care and events teams Working alongside the MD on a global re-brand of the company including website re-design and collateral overhaul Writing email copy, website content and training manuals Maximizing potential of employees through identifying training needs to develop learning, product knowledge, and communication skills Recruitment, training and following HR processes for company staffing from entry level to management Assisting with project management and tracking for product launch across the international offices
South African Operations Manager Management of Sales, Coaching, Client Services and Events Teams, as well as all recruitment and training for all specialised roles in the company Building relationships with local suppliers to negotiable favourable rates and terms of contract Increased sales revenue and turned company profit from negative to positive within 3 months of appointment Overseeing all events (conception, budget, fulfilment, marketing, on site management, de-brief) Working with all departments to revitalise customer services and client relations by improving communication chains, client contact, events and visibility to delegates Reporting and projections across all channels including sales, events, credit control Writing email copy, website content and training manuals for delegate use globally Working on a re-brand of the company including name change and full collateral overhaul Career Highlight: The South African Success Summit. Mar 13 and Oct 14 Running the South African Success Summits in Johannesburg; involved in all event preparation and logistics, Key note speaker liaison, the on-site / post event management. Events were focused on the areas of personal development and were headlined by Sir Richard Branson (Virgin Group), Steve Wozniak (Apple) and Jordan Belfort (Wolf of Wall Street). 5000 participants attended each event and generated £2,500,000 in revenue in after sales.
CLIENT SERVICES AND EVENTS MANAGER • SEP 10 – SEP 12 CLIENT SERVES AND EVENTS TEAM LEADER • MAR 10 – SEP 10 CLIENT SERVICES EXECUTIVE • OCT 09 – MAR 10 Running global client services teams (UK, AUS, SA, Philippines) to provide front line support to enrolling clients on bespoke training programmes Project management and tracking for product launch across the international offices Ensuring the smooth running of the Learn to Trade office and client training centre Running global events, liaising with all staff, booking international travel and creating itineraries, end to end event management Recruitment Manager for the company, by placing job adverts, screening candidates, running all first-round interviews, offering positions to candidates and creating contracts for new starters Managing HR function by conducting reviews, appraisals, disciplinary and grievance hearings Carrying out personal errands such as lunch/coffee runs, taxi bookings, filing and personal appointments
BSc. (Hons) 2:1 Acupuncture Dissertation: Published in the Journal of Chinese Medicine, Sep 09