About me

I am a highly motivated and proactive professional seeking to join a dynamic and exciting new work environment. My strengths include; customer service / experience, creative problem solving, increasing customer brand loyalty, growing social channels and accurate brand representation.

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Work history

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Community Managerdmc group
Jun 2017London, United KingdomFull Time
Wool and the Gang is a DIY ‘knit kit’ brand that was founded in 2007. DMC is an embroidery floss and yarn company that was founded in 1746. • Increased the Instagram following for DMC from 58K to 125K in the first 6 months • Managing social platforms, primarily Facebook and Instagram • Managing community on all channels • Creating photography content for social channels and blogs • Growing social following and engaging community groups • Analysing ROI, growth and engagement • Retouching imagery

Skills

• Content
• Customer Service
• Social Content
• Social Media
• Travel Photography
• Textiles
• Knitting
• Weaving
• Community

Education

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Ba (Hons) Textile Design With Business StudiesUniversity of Brighton
Sep 2012 - May 2016Brighton, United Kingdom
Whilst completing my degree in Brighton I have learnt the art of hand weaving from fibre to fabric and designed my final collection for menswear application. I wrote a fully budgeted business plan that aims to run a weave studio for disengaged youths. My dissertation was about the potential of wool in the outdoor market. The four-year degree included a year in industry.