Hugh Waldren

Senior Account Manager

  • LocationLondon, United Kingdom



  • Problem Solving
  • Research
  • Excel
  • Office
  • Powerpoint
  • Word
  • Strategy
  • Eye for Detail
  • Project Delivery
  • Managing Expectations
  • Negotiation
  • Upselling

Work history


Senior Account Manager

Flubit Ltd

Jan 2015
  • Senior member of newly formed team, responsible for managing top level sellers, maximising their selling potential and ensuring highest level of seller retention. Additionally responsible for ‘second in command’ management duties and working with both team and other departments to refine own area of business. Constant interaction with sellers through all mediums, regular tasks involve; highly technical problem solving, expectation management, sales strategizing, contract negotiations and channelling feedback. Continued success in working with sellers to hold top selling positions, as well as supporting new and less successful sellers in raising their profiles. Initiated and managed the development of internal system designed to monitor seller performance (success of project led to other departments requesting variations/expansions of system and even top level management wanting access).


Merchant Relations Consultant

Flubit Ltd

Mar 2014 - Jan 2015
  • Semi-autonomous role focused on on-boarding high level retailers. Managed entire on-boarding process; sourced leads, pitched concept, identified seller’s requirements, negotiated tailored integration methods, and pushed live.


Project Coordinator

Axomic Ltd

Dec 2012 - Mar 2014
  • Bespoke company role; initial responsibility was to support Account Operations team and ensure they hit their 98% annual renewal target. Identified need within the company for expansion of role to better serve the needs of the business, remit of role was expanded to include internal communications and commercial business operations.



Chemical Engineering

University of Sheffield

Aug 2006 - May 2010
  • a branch of engineering that applies physical sciences (e.g. chemistry and physics) and life sciences (e.g. biology, microbiology and biochemistry) together with mathematics and economics to produce, transform, transport, and properly use chemicals, materials and energy.