Meet daily and monthly targets, high standard of customer service, monitoring sales statistics, training new workers in business processes, customer dispute resolution, checking delivery invoices for inventory and discrepancies, weekly stock take in store.
Supporting the Production Manager and sales team by monitoring the critical path of product from purchase order to delivery in full on time, to budget and to specification of the client. Responsibilities: Liaising with foreign manufacturers via email, phone and Skype. Daily tracking of orders Entering sales orders Progress reporting to production manager Quality control of product; checking fabric specifications Liaise with graphic artists to meet clients briefs Communicating with freight providers for air and sea shipments
Production and design specifications, providing technical drawings and labelling to specifications, contributing to multiple social media engines, discussing appropriate design developments e.g. pinpointing Pantone colours to match original artwork.