Ipek Koztepe

Ipek Koztepe

Fashion IllustratorLondon, United Kingdom
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Connections
Siew Williams
Shani Reid
Ellie Barron
Ipek Koztepe

Ipek Koztepe

Fashion IllustratorLondon, United Kingdom
Work history
    C
    C
    Customer Service Manager / Marketing AssistantCarnival Store
     - London, United KingdomPart Time
    • Identified strategies and techniques to attract customers to this seasonal business by creating Facebook ads and brochures. • Implemented digital marketing strategies to achieve maximum ROI + business growth (Primarily focused on SEO, Paid Social) • Led Development of company website which features over 10,000+ active products for sale, ordered and updated merchandise. • Dealt with inventories, invoices, administrative tasks, stock replenishment, coordination of online orders and distribution. • Point of contact for the firm, liaising with and negotiating with suppliers, distributors and distribution companies. • Dealt with customer care and sales enquiries over the phone and via email. Solved problems, handled complaints accordingly.
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    Property ManagerDiscover Residential
     - Loughton, United KingdomFull Time
    • Covered secretarial/clerical and administrative functions for daily correspondence and arranged viewings. • Front office – meet and greet potential clients who came into the office to register their details for sale or let. • Answered telephone calls promptly and called back all missed calls, responded to a large number of emails (daily) • Registered applicants on the database and obtained regular feedback from viewings and property matched. • Diary management. Prepared inventories, agreements, invoices, warning emails, updated canvassing list regularly. • Managed rental properties by aptly dealing with maintenance issues to promptly to resolve any concerns. • Advertised properties through online marketing platforms: Right Move, Zoopla, On the Market, Spare Room. • Printed posted for the windows and sent information over email to customers and responded to email enquiries. • Prepared leaflets: Proficient in Microsoft Office: Microsoft Word, Microsoft Edexcel, Microsoft PowerPoint. • I have a full clean UK driving licence so I showed properties to potential tenants and closed sales with negotiation.
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Skills
  • Public Relations
  • Photography
  • Social Media Marketing
  • Advertising Content
  • Influencer Marketing
  • Fashion Business
  • Fashion Branding
  • Model Booking
  • Model Casting
  • Customer Service
Education
    Short Course in Confident Copywriting• University of the Arts London: London College of Communication
     - 20 John Prince's St, London W1G 0BJ, UK
    Confident Copywriting
    Short Course in Digital Marketing Strategy• University of the Arts London: London College of Communication
     - 20 John Prince's St, London W1G 0BJ, UK
    Digital Marketing Strategy
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