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I am a highly motivated and creative individual person with a real passion for fabrics, fashion and arts.
Sales associate at flagship store. Provide a unique and special experience to all clients. Meet and exceed sales goals. Develop potential clients through both clientelling and networking efforts. Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases. Assist team members in sales process as per established boutique protocols. Develop existing client base and reach new prospects through networking and outreach. Provide superior after-sale service to all clients. Provide the highest level of client service through personalized contact in product maintenance. Working close with the alterations team to make sure amendments reach the client’s satisfaction.
Providing information and guidance to visitors. Assisting group visitors at front of house as well as doubling up as an ambassador for all scheduled events, including parties, fairs & performances.
Client reception, building rapport and relationship, and offering advice where needed, so as to maximise client experience and costumer satisfaction. Managing client book. Assisting in general housekeeping and the maintenance of the store image. Managing daily operations (opening and closing). Training new associates. Tracking shipping and receipt of goods. Carrying out in-store inventory checks as requested. Maintaining visual merchandising standards as set forth by head office.
Material development for interiors and soft furnishing projects. Maintenance and running the architect studio on a daily basis. Assisting with administration (i.e. bookkeeping, document preparation, client handling, website maintenance and updating).
Identifying new trends. Proposal and development of new designs. Material and fabric selection. Creating technical reports. Quality control of both manufactured products and raw materials. Stipulating final adjustments where necessary. Prototype testing.
Assisting in garments construction, pattern cutting as well as general administrative duties. Liasing with factories regarding sampling and production, and ensuring factories have the correct fabric/trims and samples.