Isa Morais
Available

Isa Morais

Visitor / Gallery AssistantLondon, United Kingdom
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Isa Morais
Available

Isa Morais

Visitor / Gallery AssistantLondon, United Kingdom
About me
I'm currently studying an (MA) in Art History and Visual Culture and I am looking for a part time position in a gallery or museum environment. I have a lot of experience in a Front of House duties, in Admissions, Retail and Gallery/Invigilator roles. However, I am looking for a career change, including any internships or career opportunities where I can learn and develop new skills.
Work history
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    T
    Summer/ Visitor Assistant WardenThe royal collection trust
    London, United KingdomFull Time
    Ability to work with the public in a front line, customer focused environment and to have a pleasant, friendly manner and be able to communicate confidently with a broad range of people including colleagues, other members of the Royal Household and members of the public. To be able to work effectively as part of a team and to establish good professional relationships with colleagues. To assist in the preparation of the relevant visitor route before opening and maintain a high standard of visitor care and security and to greet all visitors in a friendly and polite manner. To have a broad knowledge of the Visitor Route including the State Rooms, Clarence House, The Queen’s Gallery and Royal Mews and their contents and of other information that visitors may require. To monitor the Visitor Route to ensure the safety of the building, exhibits and visitors. To be aware of emergency and evacuation procedures and to act accordingly if an emergency should occur and ensure that visitors comply with all safety and security procedures.
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    Visitor AssistantDiscover Children´s Story Centre
    London, United KingdomFull Time
    Proactively meet and greet all customers visiting Discover and engage with them in an open, welcoming and friendly manner. Sell products and provide services to visitors on the reception, retail shop and café to a high standard. Complete transactions for daily admissions, memberships and events via ticketing software over the telephone and in person, to ensure a consistent level of service in a courteous manner. Restock items and ensure storage and display areas are neat and tidy at all times. Host any activity taking place, including birthday parties; meeting & greeting, ensuring the event is running smoothly, preparing and clearing the venue space. Assist as necessary with hires inside the centre and prepare resources for events, story trail and exhibition activities and marketing materials for various groups of visitors as required. Maintain awareness of all Health, Safety, and Security issues, resolving these when required and reporting to Supervisors where necessary.
Skills
  • Being Friendly
  • Child Friendly
  • Security
  • Invigilating
  • Art History
  • Access
  • Always Happy
  • Approachable
  • Diversity
  • Selling
Education
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    R
    MARichmond, the American International University in London
    London, United Kingdom
    (MA) History of Art and Visual Culture
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    B
    BABirkbeck College, University of London
     - London, United Kingdom
    (BA) History of Art with Honours Degree Achieved