Jack Cook

Administrator

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  • LocationGravesend, United Kingdom

Skills

 

  • Fashion
  • Advertising
  • Administration
  • Assistant
  • Customer Services
  • Customer Support
  • Data Entry
  • Email Handling
  • Office Management
  • Problem Solving
  • Sales Support
  • Excel
  • Word

Work history

Currently

Administrator

Reliable Contractors Ltd

Apr 2013
  • My main responsibilities within this role are to ensure all employees are correctly inducted on site, have relevant paperwork and valid tickets. I am responsible for ensuring that we have not employed anybody with fraudulent documents, and making sure that anyone we do employ are allowed to work in the UK. I also deal with timesheets on site and cover the contract managers in the office when they are not available. A list of my roles includes: • Collating new starter information for input into Sage program ACT • Checking and ordering stationary for office and staff via Purchase Order System • Drafting and Placing Job advertisements for vacancies with client job brokerage system • Placing advertisements with external websites for vacancies for current projects • Completing and processing induction paperwork to current projects • Liaising with Head office and external customers • Produce excel reports on staff status, starters and leavers • Administrative support for Contract Managers and Directors • Checking CSCS/CPCS card validity on Phoenix website • Using office equipment such as computer, scanner and photocopier • Use of programs such as Word, Office outlook, Excel and ACT • Dealing with enquiries • Answering the telephone, taking and passing on messages • Liaise, manage and book meeting rooms • Postal duties • Keeping computer records up to date • Filing • Assisting Contract Manager on site with queries as and when required • Attend training courses as and when necessary This list is not exhaustive and other duties outside of this job description may be undertaken From time to time and in line with the company business needs.

2015

Administrator

Reliable Contractors Ltd

Mar 2013 - Feb 2015
  • My main responsibilities within this role are to ensure all employees are correctly inducted on site, have relevant paperwork and valid tickets. I am responsible for ensuring that we have not employed anybody with fraudulent documents, and making sure that anyone we do employ are allowed to work in the UK. I also deal with timesheets on site and cover the contract managers in the office when they are not available. A list of my roles includes: • Collating new starter information for input into Sage program ACT • Checking and ordering stationary for office and staff via Purchase Order System • Drafting and Placing Job advertisements for vacancies with client job brokerage system • Placing advertisements with external websites for vacancies for current projects • Completing and processing induction paperwork to current projects • Liaising with Head office and external customers • Produce excel reports on staff status, starters and leavers • Administrative support for Contract Managers and Directors • Checking CSCS/CPCS card validity on Phoenix website • Using office equipment such as computer, scanner and photocopier • Use of programs such as Word, Office outlook, Excel and ACT • Dealing with enquiries • Answering the telephone, taking and passing on messages • Liaise, manage and book meeting rooms • Postal duties • Keeping computer records up to date • Filing • Assisting Contract Manager on site with queries as and when required • Attend training courses as and when necessary This list is not exhaustive and other duties outside of this job description may be undertaken From time to time and in line with the company business needs.

2013

Loading Bay Operative & Stock Management

House of Fraser

Aug 2011 - Mar 2013
  • My role within the House of Fraser company was a loading bay operative, the job requires me to show drive and determination due to the unsociable hours required, and also requires me to build a rapport with management, shop floor staff and delivery drivers respectively. I also have to work within high pressure situations due to stock demands, and am also required to deliver goods to customers and other branches when needed.

2011

Customer Support Advisor

John Lewis Partnership

Aug 2010 - Jul 2011
  • I worked in the central administration office for John Lewis at bluewater for around a year now, the job role involves in customer refunds, customer complaints, setting up orders, deliveries and installations. Dealing with this have resulted in me having great phone manor, being able to keep calm when the customer is clearly agitated, and able to get results under pressure from the customer and line managers

2010

Part Time Sales Assistant & Full Time Merchandiser

JD Sports /bank Fashion

Jan 2006 - Aug 2010
  • This job role involved in me executing perfect customer service, cash handling, customer returns, replenishing stock and ensuring the shop is kept in appropriate condition for customers to shop in. *** This job included a lot of the same as my role in JD Sports, but also included the migration of JD to BANK fashion, Inter branch transfers, Standardizing the shop floor and merchandising, meaning dealing with shop fits, mannequin styling and wall organization.

Education

2009

Graphic Design, PE, Technology, Music, English, Science, Maths, Film Studies, RE, French, Spanish

Saint Georges of E School

Aug 2003 - Jun 2009