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Through my experience I have been able to develop my skills as a designer, in particular my strength in human centred design. I go to extensive lengths to empathise with the user, allowing me to understand how they behave and react to different situations. I then ensure that my design solutions meet their needs and behavioural patterns. A key asset has been the development of this user empathy which has driven my curiosity about the world around me. During my most recent role at ELSE I was able to further understand the human centred design approach. I learned a variety of skills such as applying psychological frameworks to tackle behavioural change and undertaking information architecture workshops to improve the journey through websites. The skills I learned have given me a clearer understanding of how to create a seamless experience.Locked Pro Plan feature