Jackie Hidalgo

Reservation, Events and Sales Manager

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  • LocationUnited Kingdom

Skills

 

  • Events
  • Corporate
  • Social Event
  • Administration
  • Client Services
  • Event Planner
  • Office Management
  • Reception
  • Coordination
  • Event Execution
  • Event Organisation
  • Event Planning
  • Office
  • Word
  • Customer Service

Work history

Currently

Reservation, Events and Sales Manager

Ceviche ad Andina Ltd

Jun 2016
  • As the Reservation and Sales Manager for the four Ceviche restaurants, I was responsible for handling reservations, enquiries and cancellations in an attentive, courteous and efficient manner - quoting available group event rates to maximise revenue for the company. I was responsible for participating in the monthly operational meeting with management and owner of Ceviche & Andina restaurants. - Grow and maximise pre-booked sales in both proactive and reactive approaches - Build strong, lasting relationships with regular clients as well as develop new relationships that bring value to the business. - Organise, host and follow-up on networking events for the company as well as attend external events. - Creative, resource and develop local initiatives to generate events. - Impeccable time management and diary management. - Deliver timely reports on performance and results. - Answer guest enquiries about menu, event booking services, facilities and hours of operation. - Enter reservations into the current company customer management system (CMS): Quandoo - Manage and communicate closely with the reservation team of 4 for group bookings. - Maintain availability calendar and communicate all relevant information to the operations staff.

Education

2016

Biology, Health, Chemistry, Psycology

London Metropolitan University

Aug 2015 - Apr 2016
  • BSc Science Extended Degree