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- Advising customers on Apple products, understanding their needs and matching their needs with suitable products - Informing customers of, and selling insurance and add on items - Operating the external telephone system, aiding customers and staff centres around the country, with stock queries and repair statuses - Informing customers of our business support department and setting up introductory meetings - Managing customer expectations, regarding product reparations and resolving potential customer conflict areas
Advising customers on products and services while subtly encouraging them to purchase items parallel to their needs Selling insurance and add-on items in line with personal daily and monthly targets Supporting customers’ use of store services, such as photo kiosks and live camera systems Developing photographs in a photography laboratory Stock and display replenishment on the shop floor Cashier duties
Helping to increase sales by informing and encouraging domestic and international customers to enrol on courses via incoming telephone calls Undertaking administrative tasks, ensuring the safe keeping and disposal of sensitive personal data Solving customer queries at the main helpdesk Maintaining cleanliness and adhering to health and safety standards
Supporting five individuals through a three month course where the outcome is for them to design and orchestrate a community event, with at least 25 people in attendance.
Dissertation entitled: 'In it, but not of it' Observing how the black population fits into the British National Identity, through their representation in London's museums and galleries
I received an award for ourstanding art coursework across all Art and Design GCSE students in my year (approximately 100 students)