About me

I am a highly motivated and organised individual who is seeking a career in the retail/fashion industry. After obtaining four years worth of experience , I have possessed a variety of transferable skills that have allowed me to progress from a stockroom assistant to store supervisor. With these job roles I have managed to obtain skills ranging from cash management and team leading to store replenishment and visual merchandising. I enjoy working in teams and providing excellent customer service to give a great representation of the company I work for as well as having strong communication skills and a willingness to embrace new challenges.

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Work history

Key Holder
Feb 2017Ellesmere Port, United KingdomFull Time
Supervising staff members and making sure all tasks are being completed. Key holder, responsible for opening and closing the shop at the beginning and end of the day, making sure all alarms are set before locking up and answering alarm call outs. Training new starters on what is expected in their job role and offering additional advice if needed. Cashing up and making sure there are no discrepancies, ensuring all banking is correctly put away in the safe at the end of the day. Completing and sending of paperwork such as time sheets, performance reviews and trade reports before deadlines. Setting up displays, using images provided by head office and tweaking them to fit our analysis of our customer’s style based on store best sellers and current trends. Making sure standards are kept throughout the day and everything is cleaned at the end of trade. Communicating with other members of staff to ensure all tasks are being completed in a reasonable time frame. Providing customer service on the sales floor, helping customers find products and build outfits based on their tastes. serving customers on the cash desk, ensuring all items are de-tagged and bagged neatly, explaining store returns policy and making sure they receive correct change. Sorting deliveries, making sure new lines and replenishment stock go out on shop floor after being processed.
Supervisor
Feb 2015 - Dec 2016Liverpool, United KingdomFull Time
Supervising staff members and making sure all tasks are being completed. Key holder, responsible for opening and closing the shop at the beginning and end of the day, making sure all alarms are set before locking up and answering alarm call outs. Training new starters on what is expected in their job role and offering additional advice if needed. Cashing up and making sure there are no discrepancies, ensuring all banking is correctly put away in the safe at the end of the day. Completing and sending of paperwork such as time sheets, performance reviews and trade reports before deadlines. Setting up displays, using images provided by head office and tweaking them to fit our analysis of our customer’s style based on store best sellers and current trends. Making sure standards are kept throughout the day and everything is cleaned at the end of trade. Communicating with other members of staff to ensure all tasks are being completed in a reasonable time frame. Providing customer service on the sales floor, helping customers find products and build outfits based on their tastes. serving customers on the cash desk, ensuring all items are de-tagged and bagged neatly, explaining store returns policy and making sure they receive correct change. Sorting deliveries, making sure new lines and replenishment stock go out on shop floor after being processed.

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Skills

• Passionate
• Initiative/self Motivation
• Tenacity
• Customer Service
• Communication
• Time Management
• Team Player
• Creativity
• Positivity
• Responsibility

Education

Art and Design Foundation Diploma
Sep 2009 - Jul 2011Liverpool, United Kingdom
Foundation Course of Fine Art at Liverpool Community College.